Go to "start menu", then "settings", then "printers and faxes". Right click o your printer, then click on "properties". A window with numerous tabs will open. Go to "maintenance". Click on "deep cleaning" or "cleaning". That will clean the print head that is in your printer, and the colors should come out right.
If the printer hasn't been working for a while, you will need to repeat the cleaning process several times in order to get a satisfying result.
Do bare in mind that this process uses a lot of your ink.
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