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As mentioned, you would need to program a Night Service button on your Merlin Magix 4424LD+ phone and press it to toggle between day and night service.
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Are these call from the outside? If so, it sounds like the Night Service is turned on. If not and these are extension calls then the Do Not Disturb is probably on.
Hi once the call is ringing in its hunt group at another extension there is no other way to retrieve that call , as the call already has visited your extension and is now on its way to another extension
link for manuals
https://support.avaya.com/css/Products/P0262/User%20Guides
I was told that the day and night settings in the local applications must be the same. It is in your night call routing table that you need to place the extension in order for the system to know which recording to play when. Then, your system will play the application when it is set in night mode. Hint: When you place the extension in the call routing tables make sure the extension is placed ABOVE the +ALL CALLS line, if applicable, and your ring-in-destination is set to your appropriate application recording. I hope this helps.
I have the manual for the DCS series and there is no help regarding this.
It does say how to turn from auto to manual and make sure that the time is correct.
1. If the manual NIGHT key is pressed BEFORE the system automatically enters night service then the automatic night service timer tables will be overriden until the system is manually restored to day mode.
2. If AFTER the system automatically enters the night service tables and will not be overriden.
I REQUIRE TO PUT THE OPTICON SWITCHBOARD ON NIGHT SERVICE
I need to cancel my call forwarding on my Avaya 4412d phone
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