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Download and install the FREE version of Malwarebytes (linked below). Check for and allow it to install an updated definition file. Scan the PC and delete / quarantine any adware / malware / etc. found. Reboot and repeat. Make sure you have an antivirus running too - Security Essentials from Microsoft is also linked below.
well you didnt specify the model. The model will give a clue towards the specifications of the laptop and why it freezes. I use a samsung laptop with intel processor and it doesnt freeze
CTRL+ALT+Del this will open Windows Task Manager Under Application tab right click on Skype and left click on "Go To Process" Left click on End Process. this will stop Skype without rebooting the PC.
After opening Skype does ALL programs Freeze? If so then its probly Malware running on the PC. Reboot the PC into safe mode and run a full scan with your antivirus program.
i would recommend a fresh install of windows and if that doesn't solve your problem then check that your processor isn't loose and while you check inside the laptop give it a good hoovering to get rid of any dust. i think maybe it freezes because it gets too hot so i would recommend hoovering inside and buying a laptop cooling platform off ebay (fans that the laptop sits on.
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