If you haven't tried to power it off and on then do that. If you haven't removed the battery and checked for water damage that is what you do next. If there is no water damage, replace battery and try to power the phone up. If you still have a white screen, you may have a manufacture defect. Take it to the store or call tech support on another phone otherwise they won't be able to troubleshoot with you if you are using the phone with the problem.
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