When machine is on, water trickles out of steamer spout. Further, when coffee is being extracted, hot water and steam under some pressure comes out of the steamer spout. The unit uses quite a bit of water to get a cup of coffee. What do I need to do? Thank you Garry

There is something prob scale keeping the steam valve open it needs to be disassembled cleaned and inspected , they can wear out and need replacement

Trey -
It sounds as if the water pump has gone bad. If the machine will not put water out of the hot water spout or the steam spout, and there is no water in the base of the machine (leaking from pump) then the pump is not putting out any pressure. The sound you hear is the pump running - but no pressure behind it.

It's probably clogged up with hard water deposits. Fill the water reservoir with plain white vinegar and put the espresso pot in place as usual, but do not load coffee! Run as usual for making espresso.You may have to run a couple of tanks, until the vinegar is pretty much colorless. Then run a couple of tanks of water to flush the vinegar. If your machine has a steam valve for frothing milk, put the steamer pot under it and open the valve as well. Over time, the steam valve can clog up with milk solids, called casein, which is actually a form of organic plastic.

If you don't have a manual I hope this helps. You can make coffee without "Descale"ing it but it is recommended you don't go too long without doing it.

- Make sure that the filled water container is in the appliance.

- Turn the program selector to "On" with lighting and place a container under the hot water spout and another under the steam spout.

- Press the hot water button, turn the steam selector counterclockwise and dispense hot water until it flows in quiet, continuous streams.

- Press the hot water button again. Turn the steam selector clockwise to o, to turn off the water.

Regards,

Dave - Avalonxls at att dot net

Circuit Priming
When the machine operates for the first time and when
all the water has been dispensed, the machine circuit
needs priming. In this case, the 4 buttons of the control
panel will flash at the same time.
• Press the ON/OFF button . The 4 buttons will
flash.
• Place a container under the cappuccinatore.
• Open the "hot water/steam" knob by turning
it anticlockwise.
• Press the hot water button.
• Wait for water dispensing to stop.
• Close the "hot water/steam" knob by turning it
clockwise. Remove the container.
When the first priming ends, the warming up
starts. Before brewing coffee, water and steam,
please wait for lights 15 and 16 to be permanently on.
The machine is now ready to brew coffee and dispense
steam. Please see related sections for operating details.
Note: if priming is not completed, the 4 buttons
will keep on fl ashing. The machine cannot be
used.

That's leaking from the hoses coming out from the boiler,if the machine is new it should be still under warranty, may have to take it back to the service center.When making coffee the lines are under pressure and the water never have a chance to pass through the ground coffee.

Check the end of the steam spout using a paperclip make sure it is not blocked.

*** in the pipes

Hello>>To explain the repair of the valve via this chat box is too much post your emauil and I will send you the service manual on the unit it will take you step by step thru it.

I had the same problem. I ended up taking the coffee machine apart and found that the reason coffee trickles out around the hot water spout is that the two coffee nozzles were partially plugged. Since I Had parts of the coffee machine apart I was able to clean it easily. It may also be possible to clean the assembly using a pick of some sort and clean out the holes of the two normal coffee spouts. Inside it is just a open cavity so gentle poking around and using some steaming hot water may do the trick.
If you want to take the machine apart you need to do the following: 1) take of the warmer plate on the top - 2 storz screws but an allen key works as well 2) take off the top plate of the machine - another 4 or 5 screws - make sure you empty the beans first otherwise you will have a mess 3) remove one screw from the right hand side of the removable coffee ground tray. Once this screw is removed the front panel is free to swing open except for the pipes connecting the front 4) unclip the steam assembly - there are a couple of plastic catches on the top. this will free the steam assembly from the front panel and also free a pipe connections. The steam dispenser pipe will also come free from the steam assembly. 5) remove the coffee pipes from the up and down sliding coffee dispenser. This is a small whitish color clip with 2 pipes connecting into it. The white clip has a little plastic catch on the top that frees it. The front panel should now swing open freely. 6) remove the sliding coffee dispenser from the front door. There are 4 plastic catches, 2 on either side. the whole front sliding coffee displenser now comes free 7) Take the sliding dispenser apart by release the 4 plastic catches on the front curved planel. 8) Inside the sliding dispenser is a white plastic piece that connected to the piping released in step 5. There is a small plastic catch that needs to be pressed while pulling fairly hard on the plastic piece and bending the whole piece. 9) You will now see the plugged spouts. It goes back together really easily.