To solve this Code 39 error,
follow these instructions:
NOTE:
After removing these
registry
keys
and rebooting, it may be necessary to reinstall any CD or DVD
recording applications.
1) Close
all open programs
2) Click on
Start, Run, and type REGEDIT and press Enter
3) Click on
the plus signs (+) next to the following folders
- HKEY_LOCAL_MACHINE
- SYSTEM
- CurrentControlSet
- Control
- Class
- {4D36E965-E325-11CE-BFC1-08002BE10318}
4) This
folder is the DVD/CD-ROM Drive Class Description in the registry.
Look for any of the following names in the right hand column.
- UpperFilters
- LowerFilters
- UpperFilters.bak
- LowerFilters.bak
5) If any
of the above keys shown in step 4 are listed, right-click on them and
choose Delete
6)
After deleting the keys, close the Registry Editor
7)
Reboot
your computer
8)
Open My Computer and check to see if your CD or DVD drives have
returned. You may also want to open Device Manager and verify that
the yellow exclamation and error code on the CD or DVD drive is
gone.
That should do it for you, good luck
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