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Jen Aire Fridge ice maker fingers are below the

Jen Aire Fridge ice maker fingers are stopped below the level of the ice/water. How do I get them to rotate? Tried thawing ice with hot water but could not move them by hand.

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This one you have to take out the ice maker and run hot water from the kitchen sink into the tray to get the ice out. need model number if you want detail explaination how to. or just use a hair dryer that will work to!!! if fingers dont rotate after defrost ice then the gears are stripped, replace ice maker

Posted on Mar 31, 2010

Testimonial: "Great suggestion Matt but I'm afraid the fingers won't move with the ice out either--Thanks for trying--Mark"

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1 Answer

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There are usually two solenoid valves and tubing systems for these types of fridges. One actuates on demand for water whenever requested, and the other operates automatically to make ice cubes until the ice cube reservoir is full.

Carefully push/pull the fridge away from the wall.

Unplug the fridge from the outlet.

Shut off the water supply to the fridge.

Remove access cover (usually the on the bottom) from the back of the fridge. Follow the tube that comes from the top of the fridge (for the ice maker) down to the bottom of the fridge.

Inspect visually for sources of the leak on tubing and related parts. Carefully check by hand for leaks in areas not readily visible - including the back sides of all the tubing, too. There may be sharp edges that can cut if not paying attention. If a leak is found where the tubing connects to other parts, you may be able to simply remove the tube and cut it back an inch or so if there is enough slack.

It may require that some special fittings and parts be obtained to reconnect and some compression type parts are designed for single use. If this is the case, gather the parts and bring them to a local hardware store for assistance obtaining replacements.

If a solenoid valve is found to be the culprit, due to a crack, etc. a trip to an appliance parts store will be required - unless able to purchase online. Part prices can vary widely , depending on the source.

Once replacement parts have been secured, reconnect after disconnecting power & water supply lines. When satisfied with the installation, reconnect power and water lines and test.

Carefully slide the fridge back into position - taking care to not crush the power or water lines.

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