Hi teri,
I've seen this before and I know that once it was fixed by cycling the power a certain way. Try this:
1) Turn the printer off.
2) Unplug all of the cables.
3) Plug the power cable back in.
4) Turn the printer back on.
5) If the 1201 message on the Control Panel comes back up, try plugging the printer directly into the wall or into a different power strip. If no error message, plug the USB cable back into the printer and try printing.
It could also be a faulty AC adapter - if you have access to another compatible AC adapter try that. If the message continues, then the printer is probably defective and you should check your warranty status.
Please let me know what you come up with.
Ben
73 views
Usually answered in minutes!
×