When I view my photos they have tiny horizontal white lines on them (and they also print with these lines on as well) ????

you may need a new camera, digital cameras with the iris not functioning properly will have lines horizontally across them.
Not always noticeable until larger photos are viewed or printed.
Or you may need a new printer.

the white ghost lines are down to the charge wire within the toner cartridge being dirty, the only real way forward is to replace the toner cartridge as access to the charge chorona wire is not possible without ruining the cartridge itself

Are the white lines horizontal or vertical?

Try to clean the contacts.

Horizontal lines = print carriage issue
Vertical = rollers

> I bought a new printer

Take it back, and get one that does work correctly.

> VERTICAL lines ACROSS the whole photo

Hold the paper in "portrait" mode, not "landscape" mode.
Are the lines HORIZONTALLY-ACROSS the paper,
or VERTICALLY-DOWN the paper?

If those lines are WHITE and HORIZONTAL,
then some of the many ink-jets inside the print-head are *CLOGGED*.
Run a "print-head-cleaning-cycle" to try to unclog it.
Or, exercise the WARRANTY, and get it replaced.

Run a nozzle check. If there are gaps do head cleaning. When printing pictures it best to set the setting to best photo to get good print outs.
Goodluck.

try to change the color ink. horizontal banding (the pink or other color lines appearing means horizontal banding) when there is a problem on one of the heating element of the printer head. since almost all canon printers have head built in the inks, replacing the faulty ink will solve the problem. if not then the controller of printhead on the carriage and mainboard needs to be checked.

Nozzle check must perfect for perfect output. There are tranversal lines at vertical straight lines that represent same point of head micro piezo. If tranversal lines no clog at all, but vertical straight lines not perfectly straight, the result not good (like horizontal white banding). Check it? Head aligment is for vertical banding. If your result is horizontal banding, you don't need to realign head. It's caused by some residual at the output of head sprayer. So, the spray of ink not straight to paper. Try to print with photo/best photo.

Hi George,

It sound's like an ink-feed issue:

1) Dirty heads, even after cleaning
2) No-ink or poor quality ink
3) Damaged head: some are part of the cartridge, some are not
4) Air bubbles in ink

The test page is typically not as hi-res nor as saturated as a
photo print. The hi-res photo puts the greatest demand on the print head.

The color lines you see are actually lines of missing color,
where the head has failed to deposit ink, so one or two primary
colors are missing from the complete picture.

For example missing yellow will make a blue line.
Missing magenta will make a green line
Missing cyan will make a red line.... etc..

Clean the heads again and again, print again and again,
hoping to flush the system.

BUT, keep in mind that cleaning wastes huge amounts of
ink and tiny little cartridges of ink cost more than many new printers.

Martin

Is the band are white or black ????

If white, you might have a bad cartridge : replace it.

If black, you will need to clean your printhead and sometime under the carriage there's accumulation of ink....

Put plain paper in the printer and try to clean the nozzles.

-Start->All Programs->Lexmark 5400 Series->Lexmark Solution Center->Maintenance->Clean to fix horizontal streaks.

Good luck!
Steve