Wont drain or do final spin out.

Hello travistracey,

The error code E04 for bosch nexxt machines indicates a problem occurred during the drain/pump out. Typically what this really means is an obstruction/debris inside the drain pump, specifically the button trap/lint filter insert.

You haven`t mentioned whether you`ve checked the pump or not, so I`ll assume you didn`t. This is how...

**Unplug the washer from the wall or turn off the breaker before attempting any repairs**


Bosch E04 Solution:

1. Get some towels and if possible a wet/dry vac. If the machine drained, it won't be too bad. If your machine is stuck full of water, I can't say, I'd guess you could get wet. ( unless you`re lucky enough to be close to a floor drain )
2. Locate the round door on the front of the machine (about 6" in diameter, lower right corner)
3. Find a drill bit or small screwdriver that fits in the hole in the round door.
4. Insert the bit into the hole in the door. It will push in a tab, it doesn't take much force. Rotate the hole (clockwise) to 6'oclock and it should come free. (the edges are very sharp so be careful or wear chain-mail gloves).
5. Once the door is out of the way you'll be greeted by a 3-4" plastic cap with wings so you can unscrew it by hand. There is a small collector lip at the bottom of the cap, that is where you can hold the wet/dry vac to catch the water. Unscrew slowly so you don't get flooded, until it is unscrewed all the way out.
6. Now pull out the trap and visually inspect the inside of the pump as well as the filter/trap. Hopefully you'll find the item/debris that initiated the E04 error code.
7. After removing any debris or obstruction`s re-install the button trap/lint filter and plug the washer in to power or reset the breaker and give it a test.
8. Run a load and watch for leaks. Leave the pump access door off until you are sure you screwed the cap in tight and there are no leaks.