Hiya I need help with my ibook, i switch it on and a grey screen appears with the apple logo. What can I do to get past it and log in again? I just resetted the finder via an application which asked to delete all ds files etc and then reboot since then when i log on i just get the grey screen with the apple logo. Please advise. Many many thanks your help is greatly appreciated. Thx, Tanya
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Press the Command and R keys at the same time when the grey screen appears and hold them until you see the Apple logo. A small loading bar will appear under the logo. Sit tight as your system boots into Recovery Mode. Click the Utilities tab in the top menu bar, select Terminal, type resetpassword and press Enter
Most likely your Hard drive has gone bad. Hard Drives typically last anywhere from 3-5 years.The grey screen with the apple signifies that it found a Hard drive with your OS (Software) installed but it can't seem to go past that because the Hard Drive may be failing.
Sounds like your best bet is to restart with the Mac OS disk in the drive and holding down the C key. Then reinstall the system OS ... you should be able to do so without removing or altering any of your info files.
It appears that your system is corrupted or the hard drive is damaged. Try re-installing the system software from the CD by holding down the C key during start up. Then run Disc Utilities to check the hard drive.
Before placing the iPod into disk mode, you should verify that it is charged.
Toggle the Hold switch on and off. (Set it to Hold, then turn it off again.)
Press and hold the Menu and Select buttons for at least 6 seconds until the Apple logo appears.
When the Apple logo appears, release the Menu and Select buttons and immediately press and hold the Select and the Play/Pause buttons until the Disk Mode screen appears.
Find it in "my computer", right click it and select format. Choose the FAT32 option and hit OK.
Once its done, restart your computer and plug in your pod. Start itunes and it should automatically reinstall the ipod firmware.
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