Hi Deanna, unfortunately it is not possible on this unit to have the date and time stamped as that is produced by the senders machine, this feature is referred to as the station ID on your brother machine.
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It is probably set to manual receive, meaning you have to pick up the receiver, then hit start to receive the fax. I'm sorry I don't know specifically where to find this setting on your model but if you can find it in your menus, you should be able to switch to auto receive to eliminate this.
From everything that I've seen I don't see any way to tim stamp incoming faxes. Almost all fax machines should automatically time stamp outgoing faxes unless the user has removed that function for some reason. If you are getting faxes from people that don't include time stamps than the next best thing is to use the journaling feature. The 2820 can print a journal of past incoming faxes that will include timestamps of the past faxes recieved in either 6,12,24 hour or 2, 7 day intervals. The default is every 50 faxes. To change the settings:
Press Menu/Set, 2,4,2
2. Journal Period
Use Arrows to choose an interval
Press Menu/Set
Press Stop/Exit
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