This could be that the anti flood device (protection device) has detected a water leak / spill and it automatically puts the pump motor on and does not do eanything else until the water spill / leak is rectified. The protection device is a polystireene float and micro switch at the base of the washer. Make sure that water at the base is not causing the float to activate the microswitch. Dry the water and rectify the leak / spill and this should sort the problem out.
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