I forgot my email id given and the product key no. Debit made thru my ICICI (India, Chennai) credit card No:5176530023940003 on 1.2.2010 for INR 2164.38. My name P S Gopalan. I got my hard disk formated. I want to install. Please help. My mail id [email protected] help urgent

Throw away the Symantec software.

If you have a "legal" copy of Windows XP/Vista/7,
access http://www.microsoft.com/security_essentials and download/install this *FREE* anti-virus software.

Make sure that the "Windows Firewall" is enabled.

With the firewall and the anti-virus, you do NOT need the Symantec software.