Hello,
You can reset the toner bias by opening the front cover of the printer so that you can see the toner cartridges and then press "clear/back".
This will access the toner reset menu and you can select which cartridge you are reseting.
Thanks,
Pat
The "clear/back" button worked. However at first the black cartridge which I refilled and reset then would not print. I removed it, shook it around some and re-inserted it, and 3 blank pages later it started printing. Strange but it works now!
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