Where can I get new blades?

On the bottom of the 'TOP PART WITH THE MOTOR AND BLADES" is a SAFETY SWITCH that must fit onto a small piece on the inside of the basket for the unit to run. If the basket is cracked and the small plastic piece does not match up the machine will not start.

Your options are:
1) Try to repair the basket to get the switch to line up
2) Go to the manufacture's web site to purchase a replacement basket.
3) Trash it all and buy a new unit.

I have had the paper jam in my shredder which was not a Fellowes. I removed the power plug from the wall and used old dentist tools to pick the pieces of paper out of the shredding mechanism from underneath. I did not need to remove the cover. After extracting some paper try using the paper reverse option.

It maybe that the shredder cutters are jammed. Unplug from mains, and lift off top and
place upside down. Use a small screwdriver and poke at any compressed paper
wrapped around the blades - can take a while.
Give a quick spray to cutters with WD40 Replace - turn on - and run in reverse.
If all else fails, contact the maker

I had this same problem on one machine i repaired and when I took off ththe top cover it had a bad gear where it was split and it would run fine backwards, but not forward. the gear is available online. it was also
clogged with paper, which must have caused a lot of torque on the gear. they are plastic, so they will break instead of really messing something up. good luck

It shouldn't be necessary to function, BUT, they are there to help keep stuff from getting jammed up, so be mindful and don't let shreds get stuffed in between. It will get compacted and really hard to get out.

It is possible that a small shred of paper is lodged at the sensor underneath the cutting blade.

1. • 1 Unplug the paper shredder. Empty the shreds from the collection bin. Pull as much stuck material as possible from the top and bottom of the shredder blades with pliers or use canned air and blow the edges of the blades.
     
   • 2 Place the paper shredder back on the collection bin base and plug the shredder back in. Rock the shredding direction back and forth between forward and reverse.
     
   • 3 Make two passes across the cutting blades while drizzling synthetic shredder oil. Switch the direction to forward to run continuously for one minute.
     
   • 4 Lower two sheets of clean paper into the shredder. The paper removes excess oil, metal fragments and debris from the cutting blades. Blast the blades with compressed air when you notice a build-up of small paper scraps that may cause a jam.
     

Hi,
Instructions
Step 1 Shut off the shredder. Unplug it and let in cool down for up to one hour. This will work if the shredder has stopped due to excessive use.
Step 2 Check to see if the shredder is jammed. This is the most common cause of shredder problems. Click the power switch to reverse, which should clear a minor jam. If not, set the shredder to auto, and then to reverse again until the jam clears.
Step 3 Clear extremely stubborn paper jams by grabbing the stuck paper and gently pulling it out. If smaller pieces of paper cause the jam, shut off the shredder and unplug it. When it cools down, carefully use a pair of tweezers to remove the paper bits.
Step 4 Determine if the power supply to the shredder is working properly. If the power supply is cold, use an alternative source of electricity for your shredder. If it is warm, there may be a problem with the shredder itself. Call your office machine repair shop or the shredder manufacturer for assistance.
Step 5 Sharpen or oil the blades. Shredder blades need to be oiled on a regular basis to keep your machine in proper working order. Get oil made specifically for shredder blades from an office supply store.
Good Luck!

its possible the sensor has gone bad

you will need to UNplug the unit , then take it apart 9 screws then gently pry it apart with a screwdriver or butter knife
you could test this with a voltmeter, one side emits a constant should have 5-12 volts across this
the other side the reciever will change its voltage when you break the signal with a piece of paper.

also ive seen chunks of plastic break off from inside and as the teeth rotate the plastic can cut the wire

Most likely the PC board has gone bad. It will cost over 100.00 from fellowes.

I’m happy to help further over the phone at https://www.6ya.com/expert/jayw_0e86fb055a7b73de

Check out this video below. I think it should solve any further paper shredder jam problems.