My BlackBerry Bold 9000 speaker/ringer is not working. I could only use the vibrate profile in order to find out that I have a call.

Hi,

Please, check all profiles if they are muted

Test the speaker to ensure it is functioning fine; not the ear piece ......... the back speaker. Try playing a tune or something.

Try a hard reset ......... pull the battery out while the BB is powered on. If that does not fix the issue, you may have to take it in for service; should be covered by your warranty.

Regards

Hi, what makes it when disconnected to ear piece. When ear piece is not in my ear, you can not hear the phone ring is because the ringer of the phone that makes you know when there is an incoming call on your cell phone or a message alert tone on your cell phone is damaged and does not work and makes sound to notify you .

The ringer is a tiny speaker inside the cell phone that allows you to hear incoming call from your cell phone You will need to replace the ringer inside the cell phone ....

When you replace with another ringer (speaker inside the cell phone),phone will be Ok again.

Would advice that you contact an expert in phone repairs for asistance,that will do you good to prevent more damaged on the phone...

Take care.....

SOFTWARE PROUBLEM
SO FLASH YOUR PHONE

Hi there

On your Blackberry menu, there's an icon that resembles a person's head that represents profiles. In the profiles menu, you can select the volume for the notifications you receive when messages or calls come in. Choose "Loud" to hear all notifications at an equal volume, equivalent to the maximum output possible.

Some ring tones just remain less audible than others even when they're set to maximum volume. If you've tried increasing the volume of your notifications but still can't hear the ringer sometimes, try downloading a custom ringtone from the Blackberry App Store.

When selecting a custom ringtone, choose something distinctive and hard to ignore. When previewing the tone, determine whether it seems louder or easier to hear than your existing tone. Download more than one tone and experiment throughout the day.

After you've downloaded custom ringtones, set your phone to use these ringers by going into the applicable notification profile. Select "Show Tunes" and open the media folder where you've chosen to save your downloaded tones. Select the ringer you want and click "Set as Phone Tune."

First try a firmware restore, a guide on how to do that is here: Blackberry Firmare restore. If that fails it looks like you need a loud speaker which in theory you can replace yourself. Here's a guide on how to disassemble a blackberry. Maybe a techsavy friend can do it for you. If you want to have somebody else do itfor you there are third party Blackberry Repair Services.

You speaker needs to be replaced. If you want to do it yourself, the good news is, it's not too hard to open it. Here is an Blackberry Repair Guide that shows how to open a Blackberry. If you want somebody else to do it for you go to Blackberry Repair.

GO TO WWW.MYBLACKBERRY9000.COM FOR SUPPORT

go to profiles and change and enable the tone for ringtones

check if there is any dust in the speaker
contact service center

open the back cover, there is a white soft thing under the flash cover. push it a little bit with a tooth pick or a sharp knife, it should increase the volume dramatically.