I have just connected a HP Deskjet 3940 to my new acer computer and it is not printing. I went in print then options and clicked on a few things but still not working. Have new cartidges in 22 and 21

Click on the link below to find solution for your unclear printing problem. It could be because of lot of reasons. The link below will help you resolve it.

Print Quality Issue


Regards,
Shawn

1. Check that your ink-cartridge is not empty.

2. Run the HP Support software (supplied/installed with the printer) to run a "print-head-cleaning-cycle".

3. Replace the printer.

1.goto start,settings,printer and faxes,right click your printer
2. select properties, at the bottom you will find Print test page
3. click it, now your printer gives you a test print.

It sounds like your are using your Windows XP computer as the print server, and you are trying to connect your Windows Vista machine to the Windows XP print server. Your Vista machine is trying to download the XP drivers from the Windows XP computer to your Vista machine. This won't work. Windows XP and Vista print drivers are not compatible.

If the printer is truely networked (it has it's own IP address on the network, it has its own ethernet connection). Then instead of trying to map out to this shared printer, add new printer to the Vista machine using Vista drivers for the HP Deskjet 3940. The type of port you would need is a standard TCP/IP port. To get this address, print a settings page from the printer. Look for either a TCP/IP address or IP address on this print out. This is the port address you want to create and then connect to.

Adjust the printing properties from normal to best.

Hi,

Ya their is a way to get test page without using computer.

follow this link

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00369426&cc=us&lc=en&dlc=en&product=445449


thanks
ttyagi

I not have the CD driver.

hi there, you do have a probl;em at your printer, try to test another printer to your unit and if still same problem you have a software problem or else your printer board is mulfuctioning. ty

I requere drivers to install my printer 3940