My printer has the exclamation flashing on it. It says remove and check color cartridges. I have removed it and checked it 10-12 times goes back in just perfect, but never goes away. Yes, it is low on ink. But right now I am just wanting to print in black and white and it will not let me because it has the error code flashing. Do I just need to replace the color ink and can I do something to print with just black until then????
Hi,
it is not possible to print without a color cartridge even if you are trying to print in black and white.
so i suggest u to replace the color cartridge with a new one and check
thanks and regards
agnel
Hi, I had the same problem. I extracted both cartridges (colour and black), I cleaned both with alcohol and q-tips, I also cleaned in the same way the golden conections of the machine. Reinstalled and works (solved in only 5 minutes).
Important: This problem appeared when I was using the copy function in black and white, not in colour. Thats why I decided to clean BOTH cartridges (the colour one was very clean and black cartridge was the really dirty one).
Don´t ask me why, but it worked. Try cleaning both cartridges.
Hope it would be useful and I appologyze for my english (is not as good as I would like)
Bye
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My exclamation point is flashing and the message screen reads "remove and check right cartridge." I've removed the cartridge a dozen times and cleaned it- no luck. It's a new cartridge so I know it has ink in it. The error occurred right after a paper jam while printing photos.
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