RMA for return of defective router

You do not seem to be missing anything. Sorry to say, you may just have a bad audio circuit in the unit. You can try resetting it. If it has a reset button press it and see if that helps. If you have no reset button, disconnect power for a few minutes and then reconnect it and see if that helps.

You seem to have the settings right so other than a reset there is not much you can do with it but take it to a service center that works on them. It may be hard to find one locally, parts and service data are not readily available for Garmin products. Here is the information you would need to get in touch with Garmin.

Website url:

http://www8.garmin.com/support/warranty.html

Other information:

STEP 1: Contact Garmin Technical Support to receive an RMA number.
Call or e-mail Garmin Technical Support Specialists to describe the problem you are experiencing and request a Return Material Authorization (RMA) tracking number. You will need to provide the unit's serial number (if applicable), your return shipping address, and a daytime telephone number.
***Aviation Panel Mount or Aviation Remote Mount products require an authorized person to return the aircraft system to service after product repair. Please arrange RMA's through your favorite Authorized Garmin Aviation Service Center.***
Phone: 1-800-800-1020 913-397-8200 Fax: 913-397-8282 For Garmin AT products only: Phone: 1-800-525-6726 (U.S.) 1-800-654-3415 (Canada) 503-391-3411 Fax: 503-364-2138
STEP 2: Ship the unit, along with the RMA number, to Garmin.
Once you have received the RMA number, securely package the unit and ship it (insured) to the following address:
Garmin International 1200 E. 151st Street RMA Number: (insert your RMA number here - see above) Dock Door #18 Olathe, KS 66062 USA For Garmin AT products only: Garmin AT, Inc. RMA Number: (insert your RMA number here - see above) 2345 Turner Rd. SE Salem, OR 97302

If you got though the paypal it will alow you to use your AMEX card. Paypal just offers another buffer between your AMEX card number and the vender. The vender will not see your card number and you also get paypals $10000 insurance.

A Return Merchandise Authorization (RMA) number is basically an access number sent by the manufacturer after the approval of an item for return. We cannot process your return or any return fees without a valid RMA number and thus they will be treated as a received recycled item.

you can get online RMA no form manufacture site example: http://www.hitachigst.com/warranty

Device trouble Pro/Tour Errors

• Sync with PC
• CSS error
• Unrecognizable numerical on the screen
• Button Test/Jig Test
• NFID system error

Platinum Errors

• RET code 12
• Application error

Other Troubleshoot (Platinum)
If any of these error messages appear on the screen of your GolfBuddy unit, please contact us for an RMA number. See Returns & RMA's for process instructions.
Returns and RMA's 1. How do I return my unit?If you bought it from a retail store or golf shop, you must return that unit to the retail store and follow their return policies. If you bought the unit from GolfBuddy directly from our website, by phone, or by walking into our corporate office and you still have the receipt, you may return the unit within 30 days of purchase for a full refund. You should ALWAYS check your unit right when you receive it to make sure it satisfies you and that it is free of manufacturing defects.2. If my unit is displaying an error message, what do I do to get it fixed?If you purchased the unit from a retail store or golf shop, you can take it back to them and exchange it for another unit, depending on their exchange policies. You can also call 1-888-296-1428 to request an RMA number to ship the unit to the GolfBuddy Repair Center. You will need a receipt if within warranty to waive any repair fees for manufacturing defects. If it falls within the 90 day limited warranty, we will repair or replace the unit free of charge. If it does not fall under the warranty limits or if it is outside the 90 days time frame, then there will be a repair charge billed. The customer is liable for all shipping costs to GolfBuddy.

You can get Garmin Warranty support by following the steps below:

First:

Contact Garmin Technical Support to receive an RMA number.

Call or e-mail a Garmin Technical Support Specialist to describe the problem and request a return material authorization (RMA) number. You will need to provide the unit's serial number (if applicable), your return shipping address and a daytime phone number.

Phone:1-800-800-1020 or 913-397-8200
Fax: 913-397-8282
E-mail: Tech Support

Second:

Ship the unit, along with the RMA number, to Garmin.

Once you have received the RMA number, you also will be told what dock number to include in the shipping address. Ship the unit (insured) to the following address and include the assigned dock number:

Garmin International
1200 E. 151st Street
RMA Number: (insert your RMA number here)
Dock Door (insert the dock number here)
Olathe, KS 66062 USA


I hope this helps & good luck! Please rate my reply. Thank you.

To return an item

• Fill up our Return request form. You can download it here.
• E-mail the form to our customer care department to obtain a Return Merchandise Authorization (RMA) number.  This RMA number must be requested within 30 days of receiving the order.

e-mail: [email protected]

• Upon receipt of the RMA number, you must follow the instruction return the item in the original box with all the packaging, accessories and a copy of the original invoice.  The RMA number must appear on the outside of the package or the package will be refused.
• Return the package to the following address within 15 days after you receive RMA number via mail, UPS, Federal Express, or any other courier that allows for tracking of the package.

Customer Care
#100 - 13551 Verdun Place 
Richmond BC V6V 1W5 
CANADA

• No collect shipment or any out of Canada shipment requiring a broker or customs fee will be accepted.
• All returns are subject zCover Inc’s approval. We reserves the option to refund, credit or replace items that were damaged due to accident, misuse, abuse, product modification or neglect or damage resulting from the performance of repairs unauthorized by zCover. zCover Inc. reserves the right to refuse returns.
• For returns, we will issue a credit for the cost of the item and the sales tax, if applicable. Please allow 5 to 10 business days for the process. Shipping charges are not refundable. For exchanges, we will ship out the replacement after receiving the exchange balance. shipping will be charged for the new item(s) sent.

The link to this information is: http://www.zcover.com/store/catalog/return.php

This is a quote from the CyberHome Manual: Limited Warranty

1. WHAT DOES THIS WARRANTY COVER? This warranty covers any defects or malfunctions in your new CyberHome DVD player/recorder/writer or accessories.

2. HOW LONG IS THE PERIOD OF COVERAGE? This warranty is valid for service as follows: Three (3) months no charge for labor and up to one (1) year for parts from the date of purchase.

3. WHAT WILL CYBERHOME DO?

LABOR: If the product is determined to be defective within three (3) months of the date of purchase, CyberHome will repair or replace it at no charge. After the three (3) months has expired, you will be responsible for any labor charges.

PARTS: If service is being performed by a CyberHome technician, the cost of parts is covered for up to one (1) year from the date of purchase. CyberHome will not repair or replace defective parts unless the work is performed by a CyberHome technician.

Proof of purchase that is evidence in the form of a bill of sale or a receipted invoice must be provided at the time service is requested in order to receive warranty service.

4. WHAT DOES THIS WARRANTY NOT COVER? Any damage or problem that results from misuse, abuse, or an act of God (such as flood) are not covered. This warranty does not permit recovery of consequential or incidental damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.

5. HOW DO YOU GET SERVICE? You must be issued a Return Merchandise Authorization (RMA) number by CyberHome's Customer Service Center. to receive an RMA, contact customer service at 1-888-302-2727 or email customer service at [email protected]. Upon receipt of an RMA number, you must the the product back, postage prepaid to:

CyberHome Service Center
48350 Fremont Blvd.
Fremont, CA 94538
RMA #

The RMA # must be visible on the outside of the package in order for CyberHome to accept delivery of the returned product.

6. HOW DOES STATE LAW APPLY? This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

CYBERHOME DOES NOT OFFER REFUNDS.

WARRANTY IS INVALID IF PRODUCT IS MODIFIED, ALTERED OR OPENED.

CYBERHOME RECOMMENDS PUTTING UNIT IN A WELL VENTILATED AREA.

Periodic changes are made to our warranty. Please contact customer service or visit our website at: www.cyberhome.com for the latest information regarding your product or warranty.

Call AMEX and dispute the charge.

Hi All, Here is the actual company name and address. This is a Defective product so call Customer Service at 800-339-9960 or e-mail to [email protected] and ask for an RMA number (Return Merchandise Authorization). All Returns require an authorization number.

DoD Marketing Inc. (ButterflyPhoto.com)
1764A New Durham Road
South Plainfield, N.J. 07080
Phone: 800-339-9960
Fax: (718) 743-2399

http://butterflyphoto.com/help.phtml?hid=6

Good Luck!