Question about GE Refrigerators
Water and ice dispenser worked every so often, had to unplug fridge once in a while to reset problem, last time I plugged it in it just goes to self-diagnostic mode with the flashing zeros and will not stop. Anybody knows how I can ''force quit'' the self test? Thanks!
I had the same problem. The cause is the digital display is not communicating with the motherboard. What had happened in my case is the plug connection between the door's digital display and the motherboard had become unplugged. The wire running from the motherboard runs below the fridge, and connects via plug located along the bottom of the fridge below the freezer door, connecting to the wire running from the display to the bottom of the freezer door. I just reconnected it and that reset the display. Glad for it too, I thought I needed a new $130 motherboard! Hope this helped!
Posted on May 06, 2010
Yes that absolutely worked! Thanks! I previously tried unplugging the refrigerator for 30 seconds but that didn't work.
When I took off the bottom grill, I noticed my connector was wet so I untaped the electrical wire from the water supply hose (not a smart idea to tape those together GE). That wetness could have created an electrical problem... who knows. But the unplugging the connector and plugging it back made the water dispenser work even though it was still wet.
Afterward I dried off the connector as best I could. It had some brown rust/mold stains on the inside of the white plastic connector. I'm not sure if the hose is leaking slightly up top or if it's just condensation from where the hose enters the fridge.
Posted on Jun 16, 2010
I have a 4+ year old GE side by side, model #GSHS6PGYAESS, and the water/ice dispenser just started acting up. Whenever I would press the water/ice lever, the light would flash and the display would show the temperature settings for the freezer and refrigerator but nothing would come out of the dispenser. The solution here was exactly what was wrong with mine too. I checked the connector below the freezer door and found it was wet and had greenish lime scale/corrosion on it and inside the electrical tape. As I was cleaning the connector, the white wire just pulled out. Apparently it had corroded completely off. For a temporary fix, I cut the red wire going into the other end of the connector and spliced it together with the white wire. Later today, I will pick up a new Molex connector and pins and repair the connection correctly. Thanks for the help guys! The internet is AWESOME!
Posted on Jul 17, 2013
I had the same exact issue as Thomas. My ice/water panel alternated from blinking all zeros to 0 and 37 for a couple of days.
When I looked under the panel there was some green scale on the connectors and and the white wire was loose. It came right out of the Molex connector with a light tug. After the white wire was completely out of the molex socket there was no power to the panel. I then snipped the red wire and spliced it to the white wire. Everything now works.
My question: Do I really need to replace the molex connectors or just leave the spliced wire as is. I dont think the Molex connector adds anything other than convenience to plug & unplug.
FYI: My fridge is a GE side by side model GSHL5KGXGCLS
Posted on Sep 28, 2015
I just completed servicing the ice dispenser motor that was frozen up. Put it all back together and flashing zeros! Could not for the life of me figure out how this repair caused the whole fridge to not startup again. Red MANY posts all pointing to replacing the main board. Came across this one, and it was exactly my problem too! I must have bumped the plastic cover in front of the wire under the freezer door. It too was corroded. Cleaned it, plugged it in, and all is well in my kitchen! This post was a lifesaver!
Posted on Nov 01, 2013
Thank goodness my fianc? found this thread and for the person who had the solution. It’s amazing that after 10 years has past and GE fridges still have this problem. Thank goodness it’s a simple fix but you’d think this issue is so common they include it in the owners manual section along with most ask questions and problems.
Posted on Apr 25, 2021
Yes! This was my exact problem too! Fridge stopped dispensing water and ice, then the door alarm was continuously flashing and would not turn off. Then unplugged and replugged the fridge, and it started displaying all Zeros and would not turn off. Looked under the fridge and sure enough, the connector was water logged. Unplugged the fridge, cut back the sleeve, dried out with a hair drier, and it's working again!
Posted on Nov 29, 2020
Really appreciate this thread! Wires coming out of the connector...spliced them together (TEMPORARILY!!! lol) and works like a charm! Now on to get a new connector! Thanks!!
Posted on Jun 18, 2020
Thanks a bunch! Had the disconnected plug problem as suggested in the first answer with the all blinking zeros. So glad you guys shared this problem and fix and that I found it on the first link.
Posted on Aug 29, 2019
Thanks, everyone, for the info. Same problem with zeros flashing resolved by drying electrical connector behind plastic grill. Probably because of co sensation from freezer door, water dripped through plastic sheathing into connector. So I carefully remove about two inches of the sheathing, dried the connectors, then elevated the connector above the sheathing when reinstalling the wires. So far, so good.
Posted on Jun 21, 2019
So glad I found the answer here... I did the same as Thomas G.
Now my GE ref. works as new, hehe! Thanks!
Posted on May 09, 2019
Same issue and fix here on a 2 year old GE gss25gmhbces. Water drips down the inside of the wire cover and corroded the connection. Ice dispenser stopped working and display would flash 0/zeros. I just wired them together directly and everything works fine. I moved the black wire sleeve up so the water can drip out before the connections.
Posted on Sep 22, 2018
This was a lifesaver. I had replaced the control board and everything was working great in my garage. Then when I went to move it into the house I had to take the freezer door off. When I put it back together in the house it started doing the flashing zero and the ice/water dispenser wouldn't work. I was so bummed and thankfully started searching online and this came up. Started messing with the connector at the bottom of the door and bam back in action. Now how do I stop the loud rattle when it shuts off? Ha
Posted on Feb 27, 2018
This all so solved my problem thanks
Posted on Oct 28, 2021
Sounds as if control panel is bad.
Posted on Oct 23, 2018
Guys- I cant find these connectors under door, where are they
Posted on Oct 23, 2018
Man did I get lucky catching this site when I searched for "000 display". The day before no power to ice/ water dispenser. Then tonight 1030pm. Fridge stopped cooling. I was ready to cal the repair guy and take a day from work. Followed the instructions on the previous posts, located the 3 wires, cleaned them of oxidation etc, retapped with electric tape and 30 min. Later... had a drink with the wife to celebrate my alpha-ness.
Posted on Dec 20, 2017
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