hard drive sounds bad. has it been dropped?
try to do a cleanup
- Detach the Zen player from your PC , and ensure that the Zen Sleek is turned off.
2. Connect the power supply to the player.
3. Hold down the
Play/Pause button while inserting a paper clip into the Reset hole
underneath your player, beside the data/power connector. Keep on holding the
Play/Pause button while you release the Reset button. The Rescue Mode screen will
then appear.
4. After the recovery mode has started, release the
Play/Pause button
It will display the following options.
Clean Up
Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Format (All)
Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware
Caution! Erases your player's firmware.
DO NOT select the
Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot
Reboots the device.
I have the exact same problem - have tried rolling back to WMP 10, uninstalling + reinstalling Creative software, rebooting the player, clean up, reloading the firmware (which failed) and format all (which brought up a warning sign with 'hardware problem')...tried the creative recovery tool and that didn't work either... my pc recognises the player but nothing on it, shows a 50MB capacity when it's a 60GB...Grrrr....Any ideas?
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