Hi there folks. Having read about your troubles I got completely dissillusioned about the prefection of the Nokia mobiles. This is my 6th Nokia phone and the previous 5 have worked just fine. My problem is the following. My daughter and I have the same phone Nok-6300 but whereas my daughter's phone can be put into silent mode straight by holding the #-key for some time, mine will not. I can silence it only through the menu or by activating it with the main switch. Any helpful adviceis much apreciated.
Dejan from Sokobanja/ Serbia
Still broken in v06.01 :(
Who should we contact?Mine did silence on # for first couple of weeks but in last week has stopped doing it. How can we pressurise Nokia to fix it?
It works fine in version v06.01
I don't have any problem with it.
The # key is pressed for 2 seconds to switch your phone from Silent to General profiles. But it seems that on the software version v5 it's disabled. type this to check your version *#0000#
The solution:
Try to "downdate" back to version 4.71 or pressurise Nokia to rectify version 5.
The only way to do a software update on your phone is via Nokia Software Updater or Nokia PC Suite, using the USB cable for your phone.
Before updating software you should check that there's a newer version of software available.
The CD provided with the phone, was probably out of date by the time you bought the phone.
Read this before doing an update:
WARNING
When updating software on Mobs, be sure to:
HAVE A FULLY CHARGED BATTERY INSERTED;
PUT IT ON GENERAL PROFILE;
TURN OFF YOUR PIN NUMBER;
CONNECT YOUR CHARGER TO YOUR MOB AND SWITCH IT ON;
DO NOT ----- DO NOT ---- TOUCH YOUR PHONE WHILE THE UPDATE IS GOING ON;
THIS CAN TAKE 30 MINUTES OR MORE.
And obviously don't unplug the phone from the PC.
Be patient, you may have to do a restart or two on your mob afterwards. Even remove the battery to get it going again (not recommended). But give it plenty of time.
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It is also wise not to use your PC while updating software, just in case the PC freezes.
If the PC freezes during an update, you're up the creek without a paddle...
I did an update on a Sony Eric 810i it took nearly two hours.
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More... Your phone turns itself on and off, sometimes more than once while updating software, you should leave it well alone during the update.
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This is a very useful advice, but I have checked the software versions on both ohones and they are the same.
My suspicions are inclined towards software malfunction.
Can I solve the problem myself by using the supplied Nok-6300 CD-ROM and a bluetooth USB and perform a software update in such a manner.
Best regards and thanx,
Dejan from Sokobanja/Serbia aka Dexmaster
I have a similar problem. I have managed to activate silent mode by using profiles, but I can find no way of deactivating it! Using the hash key has no effect. My 6300 has V5 software.
My # key worked OK to turn to silent mode for first couple of weeks but for last week (only had phone for ~3wks) its stopped. I have version 5.5 s/w
My Nokia 6300 v 07.21 hash button is not working for turning to silent mode for last 10 days. plz help me.
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