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Posted on Mar 18, 2010
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Confirmation report lists incorrect no of pages sent

Confirmation report of sent fax's doesn't always have the proper number of pages. To be clear, we have watched each and every page go into the sending fax machine and the number on the confirmation is different. What could be causing this?

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  • Master 1,218 Answers
  • Posted on Jun 30, 2010
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You may have a sticking actuator arm under the feeder; or in the feeder depending on make and model.
This would allow the pages to be sent but not counted correctly.... I assume that the count on the confirmation report is always LESS than the pages actually sent, at the time you have the problem.

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3helpful
1answer

My HP Laserjet 3050 used to print automatically after each fax sent a call report showing that the page(s) had sent. For some reason, after a service call, now it doesn't do that any more and I have...

Hi Dear

HP LaserJet 3050, 3055, 3390, 3392 AiO Product - How to Print a FAX Confirmation Report Description By default, a Fax Confirmation report (Fax Call Report) will only print when a fax error occurs. However, this option can be changed using the printer control panel.
  1. Press the right arrow until Reports appears in the display, press the checkmark.
  2. Press the right arrow until Fax Call Report appears in the display, press the checkmark.
  3. Press the right arrow until Print Report appears in the display, press the checkmark.
  4. Right arrow to the option of choice, press the checkmark to save the change.
FAX call report options
  • Send Fax Only - a confirmation sheet will only print when a fax is sent
  • Never - no fax confirmation sheets
  • Every Error - default setting
  • Send Error - a fax confirmation prints when the fax transmission encounters an error
  • Every Fax - a fax confirmation sheet will print for incoming
4helpful
1answer

How can I get a FAX Confirmation printed out on the HPJ4680?

If you require printed confirmation that your faxes weresuccessfully sent, follow these instructions to enable fax confirmation beforesending any faxes. The default fax confirmation setting is Off. This meansthat a confirmation report is not printed for each fax sent or received. Aconfirmation message indicating whether a fax was successfully sent appearsbriefly on the control-panel display after each transaction. NOTE: You can include an image of the first page of the faxon the Fax Sent Confirmation report if you choose On Fax Send or Send &Receive, and if you scan the fax to send from memory To enable fax confirmation
1.Press the (Setup) button.
2.Press right arrow to select Print Report, and then press OK.
3.Press right arrow to select Fax Confirmation, and then press OK.
4.Press right arrow to select one of the following, and then press OK. Off Does not print a fax confirmation report when yousend and receive faxes successfully. This is the default setting. On Fax Send Prints a fax confirmation report for every faxyou send.
OnFax Receive Prints a fax confirmation report for every fax you receive.
Send& Receive Prints a fax confirmation report for every fax you send andreceive
1helpful
1answer

How to stop to print the journal after send fax everytime?

Sending Confirmation
This report shows the fax number, the number of pages, elapsed time of
the operation, the communication mode, and the communication results.
You can set up your machine to print the message confirmation report in
one of the following ways (see page 5.3):
• Automatically after each transmission (ON)
• Automatically only if an error occurs during transmission (ERR)
• No report printed at all (OFF). You can print this report manually at
any time you want.
SENDING CONFIRM - A confirmation report shows whether the
transmission was successful or not, how many pages were sent, etc.
Select ON to print a confirmation report automatically each time you
send a fax.
Select OFF to turn this feature off.
Select ERROR to print only when an error occurs and the transmission
was not successful.
1helpful
1answer

How do i get a report of the fax i sent?

Hi,

Follow the steps to setup the Fax sent confirmation report.

  1. Press Setup (c01461502.gif ).
  2. Press the right arrow button (c01185072.jpg ) to select Print Report , and then press OK .
  3. Press the right arrow button (c01185072.jpg ) to select one of the following options:
    • On Fax Send: Print a confirmation page every time you send a fax.
  4. Press OK .
Other confirmation reports in the same menu are :

  • On Fax Receive: Print a confirmation page every time you receive a fax.
  • Send & Receive: Print a confirmation page every time you send or receive a fax.

Hope this is helpful

Thank you for contacting FixYa.


*Rating and comments invited on this solution
1helpful
1answer

What button do I press to generate a Fax report - this is not always generated automatically.

Sounds like your Fax Options are set to print on error only. If you want to have both confirmations and error pages do the following:
1 Press Menu until “Fax Setup” appears on the top line of the display. Press Enter.
2 Use the scroll button to find MSG Confirm. Press enter.
3 It may be selected to On-Err. Use the scroll arrow buttons to get to On. Press Enter.
4 To return to Standby mode, press Stop/Clear.
This should make your fax print out a confirmation on a successful or failure transmit of your fax.
If you want to print out the last few sent or receive faxes:
Printing a Report
1 Press Menu until “Reports” appears on the top line of the display.
2 Press the scroll arrow buttons to display the report or list you want to print on the bottom line.
•Phone Book: Phonebook list •Sent Report: Sent fax report •RCV Report: Received fax report •System Data: System data list •Scheduled Jobs: Scheduled job information •MSG Confirm: Message confirmation •Junk Fax List: Junk fax number list
3 Press Enter. The selected information prints out.
You can find your manual in English by clicking here.
Good luck!
------------------------------------------------------ Please rate this post if it helps you! :)
0helpful
1answer

How do I get a confirmation page of a sent fax on Canon SuperG3?

Tx (confirmation) Report needs to be enabled before sending the fax. Super G3 is an industry standard, not a model number. What model of Canon facsimile do you have? I have most User Guides downloaded...so I should be able to provide directions on enabling Tx Report. Let me know.
3helpful
1answer

How do I get a fax conformation?

This is an excerpt of the User's Guide for your machine. You can download from here:
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&dlc=en&cc=us&product=1138342&


Print fax confirmation reports
If you need printed confirmation that your faxes were successfully sent, follow these instructions to enable fax confirmation before sending any faxes. Select either On Fax Send or Send & Receive.
The default fax confirmation setting is Off. This means that the HP All-in-One will not print a confirmation report for each fax sent or received. A confirmation message indicating whether a fax was successfully sent appears briefly on the display after
each transaction.
To enable fax confirmation from the control panel
1. Press Setup.
2. Press 2, and then press 1.
This selects Print Report and then selects Fax Confirmation.
3. Press to select one of the following, and then press OK.

Off Does not print a fax confirmation report when you send and
receive faxes successfully. This is the default setting.
On Fax Send Prints a fax confirmation report for every fax you send.
On Fax Receive Prints a fax confirmation report for every fax you receive.
Send & Receive Prints a fax confirmation report for every fax you send and receive.
User Guide 65
Fax
Tip
If you choose On Fax Send or Send & Receive, and scan your fax to send from memory, you can include an image of the first page of the fax on the Fax Sent Confirmation report. Press Setup, press 2, and then press 2 again. Select On from the Image on Fax Send Report menu.
0helpful
1answer

How can i generate incoming call report ?

To print a report:
  1. Press the [Menu] button on the Control Panel, until Reports is displayed on the top line of the Display Screen. The Phone Book menu item will be displayed on the bottom line.

    wcpe16-menu-but.jpg

  2. Press the right or left arrow button to scroll until the report or list you want to print is displayed on the bottom line.
    • Phone Book: Phonebook list
    • Sent Report: Sent fax report
    • RCV Report: Received fax report
    • System Data: System data list
    • Scheduled Jobs: Scheduled job information
    • MSG Confirm: Message confirmation
    • Junk Fax List: Junk fax number list
  3. Press [Enter] to print the selected information.
Your machine can print reports containing useful information. The following reports are available:
  • Phonebook List: This list shows all of the numbers currently stored in the machine's memory as Speed Dial and Group Dial numbers. You can print this phonebook list using the [Phonebook] button.
  • Sent Fax Repor: This report shows information of the faxes you recently sent.
  • Received Fax Report: This report shows information of the faxes you recently received.
  • System Data List: This list shows the status of the user-selectable options. You may print this list to confirm your changes after changing any settings.
  • Scheduled Job Information: This list shows the document currently stored for Delayed faxes or Toll Save faxes. The list shows the starting time and type of operation.
  • Message Confirmation: This report shows the fax number, the number of pages, the elapsed time of the job, the communication mode, and the communication results. You can set up your machine to automatically print the message confirmation report after each fax job.
  • Junk Fax Number List: This list shows up to 10 fax numbers specified as the junk fax numbers by using the Junk Fax Setup menu. When the Junk Fax Barrier feature is turned on, incoming faxes from those numbers will be blocked. This feature recognizes the last 6 digits of the fax number set as a remote fax machine’s ID.
  • Multi-Communication Report: This report is printed automatically after sending documents from more than one location.
  • Power Failure Report: This report is printed out automatically when power is restored after a power failure, if any data loss occurs due to the power failure.

NOTE: The lists you have set to automatically print out will not print out when there is no paper loaded or a paper jam has occurred.
2helpful
1answer

Confirmation page

You can configure your HP all-in-one so that it automatically prints error and confirmation reports. If you need printed confirmation each time a fax is sent, follow these instructions before sending any faxes and select Send Only. To set automated report options from the control panel Press Setup. Press 2, and then press 1. This selects Print Report and then selects Fax Report Setup. clip_image001.gif Press to scroll through the following report types: Every Error: prints whenever there is any kind of fax error (default). Send Error: prints whenever there is a transmission error. Receive Error: prints whenever there is a receiving error. Every Fax: confirms every time a fax is sent or received. Send Only: prints every time a fax is sent indicating whether the fax was successfully sent or not. Off: does not print any error or confirmation reports. Press OK to select the report.
2helpful
1answer

Canon FAXPHONE L80 confirmation

First print out your user data.
Press Function, then Report, then arrow down to User Data List and press Set. This gives you a printout of your present menu set.

Now press Function, press Data Registration, press Set. Arrow down to Report settings, press Set.

Select TX Report, select yes.

You can also select that the first page of the document sent shows up on the confirmation report.
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