Linksys WRT300N Wireless Router Logo
Posted on Mar 10, 2008
Answered by a Fixya Expert

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Linksys Wireless N adapter Missing Hardware.ID

I have an N Linksys router, my computer has intel proset in it, someone told me that in order for the router and the computer to communicate that I need to get an N wireless adapter, so I did, but the N adapter stayed inactive, so I tried to uninstall it but I get (an installation support file could not be installed, the system cannot find the file specified)
Hopefully someone can help me with this
Thank You
Kathy

  • 1 more comment 
  • KathyC143 Mar 12, 2008

    Hello,

    My operating system is xp.

    No I don't know how to configure the settings



    Thanks

  • KathyC143 Mar 27, 2008

    Hi,

    The N adapter won't work at all, it is in the bottom tray and says its inactive also I have intel proset that came with my computer, I was using a g router with the intel proset until someone told me that if I upgraded my router to an n that I would have faster speeds, I installed it and the intel proset is picking it up and not the n adapter, also someone told me that I have to have an n adapter to talk the same language as the n router. I'm completly confused.

    Thanks

    Kathy

  • Anonymous May 11, 2010

    Hi Kathy,

    What is the operating system of your pc? (xp or vista). if your pc already has the intel proset then you don't need to install the wireless N adapter. You just have to make some settings on the router. Do you know how to access the configuration page of your N Linksys Router? i'l be able to give you the exact solution if you can give me answers to these questions.

    Regards





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  • Posted on Mar 12, 2008
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Hi Kathy,

Please do this first. go to control panel>add/remove programs, uninstall the Linksys Wireless N adapter.DO NOT UNPLUG THE WIRELESS ADAPTER FROM THE PC. Insert the Linksys wireless N adapter cd(DO NOT RUN THE SET UP). If the set up wizard shows up CLICK exit or cancel.Restart the pc with the disc in and the wireless adapter connected. When the pc boots up you will see the found new hardware wizard. Continue with the wizard, Select No not this time, Select install software automatically. If this is successful, your pc should be able to detect your wireless network

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