Question about Dell 5100cn Laser Printer

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Dell color laserjet 5110 cn will not print color documents. This network printer was printing color fine until yesterday mid-day when it started printing in black & white only. I tested by printing a self-test/color calibration page (from printer itself) and it printed in color & in black & white.

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Kevin Gumpp

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This has to do with the document printing properties. When you are ready to print a document, choose properties and make sure you go through the printer settings under that software.
The test page only verifies the cartridges. The printer properties of the software control the printer during printing.

Posted on Mar 17, 2010

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Dell color laserjet 5110cn will not print any color documents.


This could be a hardware problem, but likely it is a driver or default configuration problem.

If this printer is hooked up to the network and you print to it through a print server, the default print setup or driver could be incorrect or misconfigured.

Whether it is hooked to a network or not, check to be sure the driver is correct under the printer's properties.

Also check to see if it's default settings are set for it to print only in black and white. Both can be done through the printer's properites.

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My Dell Color Laser Printer 5110 cn won't print. It keeps saying ''Load MPF Letter'' then ''Load MPF Plain'' then ''Load MPF 020-969


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Cleaning the Dell 3000 CN


Dell 3000 CN has no printheads, printheads are on inkjet printers, this is a color laser.

On a laser there is nothing that you can clean with a software.

If printer is not printing replace toner cartridge or try reinstalling drivers.

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There are a number of things to adjust color.
#1) reset all of the settings to default.
2) download the latest firmware and install
3) download the latest drivers and install

Once all of that is installed, there is a calibration test and setting you can do. This is all outlined in the owners manual for the printer (it is a rather long process)
The original install disk has the manual with all of the steps. If you don't have your install disks, you can download the manual from the Dell site. Just do a search on the printer, by printer make, or you can enter the service tag.

The control panel for the printer (the one you can bring up in Windows if you go to properties of the printer) has color settings and adjustments. There are also color adjustments in the printer. You can access them by entering the IP address of the printer in a web browser.

The paper you are printing on can also have an affect on the color.

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Sounds like a bad imaging drum to me...

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