The sound drivers are missing. The comp says "Windows media player cannot play this file because there is no audio device found" . I installed Realtek. Now the sound seems to play, but no sound is heard.
Hi.
- Make sure the speakers are not on MUTE by
the operation system.
- Make sure the speakers are connected to the correct jack (Line out). In 99% it's the green one.
- Increase the volume on the speaker unit.
- Check
weather the audio driver is installed correctly: Go to Device Manager
and look under the Sound, Video and Game Controllers. If you see a
yellow exclamation mark or any yellow question mark - you need to
reinstall the audio device driver. Go to the motherboard's manufacturer site a check if you indeed have a Realtek sound card. In any way, download the driver provided there. Write your motherboard model, if you need me to provide more accurate info...
- If it's a video file that you're playing, it might be a problem of missing/wrong codec(s). Uninstall any installed codecs (to avoid conflicts), restart and install K-Lite Codec Pack.
Good luck,
Pelu.
Hi,
Kindly reinstall the Sound drivers and also check your speakers with another system if its working.
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Can you try to open the Device Manager, and check if you have any driver missing? If not, try opening the "Volume Control" and check for possible "mute" checkboxes.
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