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Try filling both water and the milk container with the correct decalcifying solution - just slit the 500 ml that results from the 1:1 mixture and - without the coffee capsule - press the cappucino button. Instead of cappucino you will get the decalcifying solution running through the entire system including the connector for the milk container (unlike the recommended decalcification method where you use the extra nozzle). Good luck - worked for my machine which only produced steam but no milkfoam...
They are one and the same.So, if you have directions for descale, that does refer to decalcify as well.
Let me know,if needed further assistance.
Hope i helped you.
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I am assuming that you have a digital machine. If so, you have to go into the menu and go to "Reset Descale", push the enter button and choose "Yes" and push the button again. Then you can exit the menu and it should be gone.
The usual way is to put the solution into the tank at the required strentgh (usually on the packet/bottle) and run it through the machine as if you were making espresso. Once all the solution has gone through run three more tanks of fresh water through to clean it out.
hi my name is Lee Davidian here is your answer Automatic Decalcifying Cycle The automatic decalcifying cycle keeps the machine in perfect operating order. When prompted by the user, mineral buildups in the internal boiler can be dissolved and removed with Saeco’s decalcifying solution and a push of a button.