Every time I install new ink cartridges the alienment sheet continues to print every time ai print a page. What is causing this?
just put the printed alignment test page paper on scanner glass and press the scan button to complete the process. It is alignment process which is printer is doing for self testing after installing new cartridge. Just finish the process.
. It is necessary to after aligning the page it need to scan with the scanner. Otherwise it keeps pop up.
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Number following "E"
Cause
How to correct
2
No paper. /
Paper does not feed.
If paper is not installed, load it
and then press the <Black> or <Color> button. When paper is
installed, check each of the following items and try printing again.
1. Confirm only recommended paper is installed.
2. Confirm paper is installed properly.
3. Confirm the maximum number of sheets in the auto sheet feeder is within the paper limit mark.
4. Clean the paper feed roller to resolve the error.
3
Paper jam
Remove the jammed paper.
If paper jams frequently occur, check the following:
1. Confirm there is no foreign material inside the machine.
2. Confirm only recommended paper is installed.
3. Confirm paper is installed properly.
4. Confirm the maximum number of sheets in the auto sheet feeder is within the paper limit mark.
4
Empty ink tank
An ink cartridge is empty.
To cancel printing, press the <Stop/Reset> button.
To continue printing, press <Black> or <Color> button.
After printing completes, replace the empty ink cartridge.
Printing with an empty ink cartridge may cause the machine to malfunction.
5
The ink cartridge(s) is not installed. / The ink cartridge(s) cannot be recognized.
The ink cartridge may not be installed properly, or an unsupported ink cartridge may be installed.
Install a recommended ink cartridge.
Make sure to install both ink cartridges even when you set the machine to use only one ink cartridge in printing.
If one of the ink cartridges is missing, this error can occur.
7
The ink cartridge is not installed in the appropriate position.
The ink cartridge is not installed in the proper position.
Install each ink cartridge in the proper position.
8
The waste ink absorber is almost full.
The waste ink absorber is getting full.
Press the <Black> or <Color> button to clear the error and continue printing.
Printing
can continue until the waste ink absorber becomes full. If the waste
ink absorber becomes full, the machine will require service.
The waste ink absorber is a part inside the machine, which absorbs ink used in the cleaning operations.
9
A specified period of time has
elapsed without receiving a response from the digital camera. / A print
mode compliant with PictBridge is not selected. / A specified period of
time has elapsed without receiving a response from the digital camera.
The machine cannot communicate with the connected camera.
Disconnect the cable between the machine and the camera to clear the error.
Check the following items, then try printing again.
1. Confirm that the camera you are using supports PictBridge or Canon Bubble Jet Direct.
If the camera does not support either one, the machine cannot print directly from the camera.
2.
Set the camera in PictBridge print mode before it is connected to the
machine. This is required before printing for some cameras that support
PictBridge.
Please refer to the camera instructions for more
information about procedures required before and after connection to the
machine.
3. There may have been no response from the camera for the prescribed time.
Re-connect the cable between the camera and the machine.
1 , 4
1 , 5
The ink cartridge cannot be recognized.
An unsupported ink cartridge may be installed.
Install only recommended ink cartridges.
1, 6
The ink level cannot be correctly detected.
A used ink cartridge may be installed, or the ink cartridge is empty.
Replace the ink cartridge.
Press the <Black> or <Color> button, to clear the error
and continue printing without replacing the ink cartridge. However, the
remaining ink amount cannot be detected properly, so the function to
detect the remaining ink amount does not operate.
1 , 9
Scanning failed.
Scanning a document failed.
Check if the document is placed in the correct orientation / position and try the operation again.
2 , x
3 , x
4 , x
(Where x represents a number)
-
Turn the machine off, and remove the power cord from the electrical outlet.
Wait approximately ten minutes then plug in the power cord and turn the machine on.
If the problem is not resolved, the machine may require service.
A new color print cartridge needs to be installed.
If available, click the Continue button on your computer screen to print using the
black (or photo) print cartridge. (The Continue button is available only at the
beginning of a print job.)
Note: A variable amount of ink remains in the color print cartridge.
Follow these steps to replace the color print cartridge in your printer:
1 Cancel the print job if not already canceled.
2 Replace the color print cartridge with a new cartridge. For more information,
see "Removing a used print cartridge" on page 35 and "Installing print
cartridges" on page 35.
3 Print again.
To order supplies, click Order Ink on your computer screen. You can also see
"Ordering paper and other supplies" on page 40 in this guide.
Troubleshooting 54
manual = http://www.lexmark.com/publications/pdfs/2007/2500/v3708617_en.pdf
Installing print cartridges
1 If you are installing new print cartridges, remove the sticker and tape from the back and bottom of the cartridges.
1 2
Warning-Potential Damage: Do not touch the gold contact area on the back or the metal nozzles on the
bottom of the cartridges.
Maintaining the printer
35
list of ink cartridge part numbers
http://www.lexmark.ca/lexmark/product/home/455/0,6970,204812589_653399443_1037657543_en,00.html?tabId=7
This issue will only occur if an ink cartridge(s) is or was installed inthe wrong position (slot) in the machine. When a cartridge is installed, the ink tube system is filled with the ink from the cartridges, to prepare the machine for printing. If the cartridge is inthe wrong position the tube will fill with the wrong color.
NOTE: If you just installed or replaced the ink cartridges and your printed documents are missing colors please refer to the solution - I just installed or replaced my ink cartridge and my printed documents aremissing colors. What can I do? Blank
To resolve this issue you will need to clean the print head.
NOTE: It may require 10 to 15 cleanings to clean the ink tubes and print head. During the cleaning process, the ink in the cartridge(s) will be consumed. Additional ink cartridges may be required to completethe cleaning process.
1. First verify the position of the ink cartridges:
a. Open the ink cartridge cover and check to make sure the ink cartridges are in the correct order.
b. Starting from the left side, the correct order is Black, Yellow, Cyan(blue), and Magenta (red).
- If the ink cartridges are installed in the correct order, close the ink cartridge cover and continue to STEP 2.
- If the ink cartridges are not in the correct order, remove the ink cartridges that are installed in the wrong position by pressing down on the release lever(s), located above the ink cartridge and remove the cartridge(s) from the machine.
Next, reinstall the ink cartridge(s) in the correct position in the machine by gently pushing the cartridge in until it clicks.
When all the cartridges are installed, close the ink cartridge cover.
2. After closing the ink cartridge cover, the LCD will prompt - Did youchange XXXX (XXXX = the color) This message will be displayed for ink cartridge that was removed. Press the - (Minus Key for No). This willkeep accurate data of how much ink is left in the cartridge.
1. Press the INK key.
2. Press OK to select Test Print.
3. Press OK to select Print Quality.
4. Press the COLOR START key.
5. Review the Check Sheet. The colors on the Check Sheet should be in a specific order: Black, yellow, Cyan (Blue) and Magenta (red).
a If the colors on the Check Sheet are in the correct order and are notmissing any dashes, press + (Plus Key for Yes) on the key pad and continue to STEP 7.
b If the colors on the Check Sheet are not in the correct order, are missing dashes or blank or a color other than Black, Yellow, Cyan or Magenta printed press - (Minus Key for No) on the key panel and continueto STEP 6.
6. The machine will need to perform cleanings to flush out the incorrectcolor or dried ink from the ink tubes and print head.
a. The LCD will ask you BLACK OK. If black is fully printed and is the correct color, press + (Plus Key for Yes). If it#s blank, missing dashes or is the incorrect color, press - (Minus Key for No).
b. The LCD will ask you COLOR OK. If any of the 3 colors (yellow, cyan (blue), and magenta (red) are fully printed and are the correct color, press + (Plus Key for Yes). If it#s blank, missing dashes or is the incorrect color, press - (Minus Key for No).
c. The LCD will say START CLEANING + for YES and - for NO. Press + for YES to start cleaning. The machine will go through a cleaning cycle that will take approximately one to two minutes.
d. After the cleaning is completed, the LCD will say PRESS START. Pressthe BLACK START key. This will print out the print quality check sheet again for you to check and see if your print quality issue has been resolved or not
NOTE: If you wait 1 minute after the cleaning cycle is completed, the display will return to date and time. You will need to go back to STEP 3 to print the Print Quality Check Sheet again.
e. If the ink color order is correct and all of the dashes are present, press + on the key pad to select YES and continue to STEP 7.
If the colors on the Check Sheet are not in the correct order, are missing dashes or blank or a color other than Black, Yellow, Cyan or Magenta printed press - key to select NO. Repeat the cleaning process byfollowing STEPS 6a through 6d. You may have to perform this procedure up to 15 times in order to clean the ink tubes and print head
NOTE: During the cleaning process, the ink in the cartridge(s) will be consumed. Additional ink cartridges may be required to complete the cleaning process.
7. Test by printing the document that had the reported problem (wrong color printing).
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