E10 Blackscreen I brought a e10 about 5 months ago.. 2 months into getting it just stoped working. I could reset it and it would say "Player update required !!! please refer to manual" So i go to manual does what it says. then nothing happens. My computer cant pick it up since it stoped working and it usually just goes from that screen straight to a black screen.

hi

just try this

1) Downlaod the nokia Sowtware Updater and PC Suite
2) connect your phone useing cable
3) Update your software using nokia Software updater


it will reset all settings and passwords to defaults

MAke sure abour your date

Link For Nokia Software Updater
http://www.nokia.co.in/support/product_support/phone-software-update

Have you tried connecting the usb and loading an update on it at all?

Let me know if you have or if trying that doesn't work and if it doesn't then I will provide further help based on the situation

Thank you for using Fixya and Good Luck

Try Going to the HP website and download the drivers, and reinstall them, Many times Windows updates cause more harm then good. :)

Hello,

All online support for iRiver players is on next site:
http://www.iriverinc.com/lounge/loungeList.asp
note
If you enter an unreadable page: return to / start from the support site above.

Download of the manual
>
select a category: Manual
select a product: E10
click GO
select: User Manual of E10
Click the zip file in the language you prefer: English.zip for English .
Unzip the file after the download with Winzip or Winrar, to see the PDF file that can be read with Adobe Reader.
<
Upgrade using iRiver PLUS3 = Download and run iplus3.exe for matching the software on your computer and the firmware on the player
>
In page top of the support site: click Plus3
Click the Overview | Function | Download to see what Plus3 is and how it works.
Click Download irver PLUS3 to directly start the installation of this program onto your computer
<
Update the firmware = Download the firmware and run the firmware updater
for putting new firmware into the player
>
select a category: Firmware
select a product: E10
click GO
select: New Firmware of E10
Download the updater zip file
Unzip the firmware updater with Winzip or Winrar and run the execute file to start iriver Firmware Updater: follow the steps.
After a firmware update always run the Plus3 upgrade: to have the correct software on your computer that communicates with the player's
firmware
<

goto.www.iriver.usa.com.ask your model e10.update file.

Hi,

Try the following steps:

Resetting the device:
1. Press and hold the Power/Menu button for approximately 20 seconds.
2. Release the Power/Menu button.
3. Press the Power/Menu button again to turn on the player.

NOTE: Resetting will turn the player off while it is frozen.

If that doesn't work, then you may download and install the Sansa Firmware Updater and update to the latest firmware.

lol get the warranty n send it back to the manufacturer n ask for all the files to be restored b4 u get it back

lol...
i have a iriver e10 and i just went to iriver plus 3. just click on "help" and look for updates... then you'll have a problem of putting video's onto it. i'm still trying it out.. GOOD LUCK... bluke

Hi There,

There are 2 conditions related to the e10 Emergency USB message.

1. If your PC does NOT recognise the iriver as a USB device/drive, there is an issue with the Hard Drive.
2. If your PC DOES recognise the iriver as a USB device/drive and can read the files, there is an issue with the Circuitry in your e10.

In either case, your iriver needs to be returned to the manufacturer. If in warranty you can get this repaired at no cost (of course).

I took mine to JB Hi-Fi where I bought it from and they're sending it to the service centre for me ... if your 1 year standard warranty hasn't expired you can take it to the place you bought it from and they can ship it off for you and they log all your details and give you a number so you can call and check the status of the repairs ... that's the only thing that will solve the problem as far as I'm aware ... they need to actually replace parts in the iriver ...