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i think your phone is locked, you can try unlocking your phone through codes. its the safe way to unlock your phone. because when you unlock your phone through software or hardware there are possibilities for data getting corrupted or lost. but there is no such possibilities when you unlock through codes. thats y i prefer this method to unlock my phone. i got the codes from this site Superunlockcodes.com to unlock my phone.
all you have to do is contact motorola, tell them you are going out of the country and you will be using a foreign sim card. they will provide the subsidy unlock code. no need going to those pay sites to get something that is available free of charge.