The printer is brand new. Test page originally printed fine. The printer was moved to its permanent location and set up. Now, yellow doesn't print. Tried aligning it, Replaced the cartridge with a new one, cleaned the print head, re-aligned, still no yellow. All the other colors and black work fine. Any other things to try?
Try this :
Take out the power cable from the back of the printer keep on tapping the power button for 30 secs ; then plug it back.
Take out the catridges clean them with a Lint free cloth (copper contacts); also clean the catridge slot of the printer; put in back the catridges ;
Unplug the power cable from the back of the printer; press and hol down the (#) and the (6) button simultaneously with one hand and with the other hand put in back the power cable; and then release the (#) and (6) button;
It will perform a reset on the printer
IF still then it doesn't work then the catridge slot's copper contacts has gone bad and need to replace
Regards
Soumajit
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