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I'm trying to scan a document using the above and when I press the scan button nothing happens. I'm sure I've used it before for scanning. Using Mac. Any suggestions??
i'm having the same problem. we just upgraded to the new iMac and the scanner won't work in our printer. the green power light just blinks for a while and that's it. ?????i'm having the same problem. we just upgraded to the new iMac and the scanner won't work in our printer. the green power light just blinks for a while and that's it. ?????
Have same problem as Thickboys must be in the same club.Have same problem as Thickboys must be in the same club.
AnonymousJun 03, 2008
Same issue! Been scanning without hiccups before now...no new installations though, same old same old...Solution anywhere out there?Same issue! Been scanning without hiccups before now...no new installations though, same old same old...Solution anywhere out there?
After upgrading the driver as above suggested, try initiating the scan by using the printer software. You can prescan and scan from that window. Another program may have disabled the manual buttons
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try scaning from computer. i mean dont press the scan button -on printer but rather use some application on your pc to start the scan. you could test with office document imaging software.
Regards
First load the software tha tcome with you all in one in the laptop.
then scan from the laptop instead of from the printer.
Use the all in one icon on the laptop instead.
. then it wil lgive you the optiont o send it toE/mail or where.
Scan the scan using the scanning software, the printer buttons are useless. For example in paint shop pro go to file, acquire, TWAIN, get page. The HP Scan software will start and make a preview of the page. Then press scan to get the page on the editing program.
Go to control panel and check the printer status, Unplug the USB cable than right click on printer icon and click on delete. Once you do that make sure printer icon should be gone. Than restart the computer. Once computer is Up than connect the USB cable of printer and make sure while doing that , the printer should be powered on. After that printer icon will again reappear in contro panel.
what happens whenever you are trying to scan.... any error message or any error number?
try scanning from the printer to the computer using the scan to option on the front panel of the printer.
try scanning from hp solution center installed in your computer.
try scanning from mspaint. to do so, open paint and click on "file-->from scanners and camera".
how did you installed the driver. have you got the correct cd to install the printer in windows vista???
if not that may be the problem. the printer can print and copy well as you are having the drivers which will work in win vista. but for the scanning functionality you need to get the cd to install the printer in windows vista. you can download it online.
i'm having the same problem. we just upgraded to the new iMac and the scanner won't work in our printer. the green power light just blinks for a while and that's it. ?????
Have same problem as Thickboys must be in the same club.
Same issue! Been scanning without hiccups before now...no new installations though, same old same old...Solution anywhere out there?
did you try upgrading the printer driver?
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