Philips GOGEAR SA6045 MP3 Player Logo
Posted on Mar 12, 2010
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I have loaded 116 songs onto an MP3 player but dont seem to have any volume. A messgae comes up saying Media Engine error DRM license not available

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duceolsen

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  • Posted on Mar 12, 2010
duceolsen
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Sounds like the music you put on it is full of DRM. You can either rip the music off the original cd to mp3 and not include DRM. Or you can request a non DRM version download from where you downloaded it to begin with.

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Philips mp3 go gear, i can put songs on but then when i come to play it says media engine error.drm licence not available.

When the message 'Error' or 'License Issue' shows, it is referring to the DRM (Digital Rights Management) licences which are commonly found when downloading files. This is a method the music companies use to protect their music
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have put music on my mp3 from a cd and when i press play on the mp3 it displys this message and doesn't play the songs
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On all tracks when i press play i get message ''media engine error! drm license not available'' i have a gogear sa1942

Your song (.WMA) are copy protected by 'Microsoft Windows Media digital rights management (DRM)' and appears to be requesting a license key which needs to be loaded to your player.
Solution:
- Media Player will automatically load those licences keys to your player for your authorised music/media files.
- Alternatively, remove DRM (for song that you own ...) by some third party means software (including burning them on CD with appropriate options)
- Use alternative songs encoding (such as .mp3) that do not this protection.
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Media engine error! DRM License

These songs must have been purchased online. Itunes, or many online MP3 stores do this to prevent piracy. The songs can only be played on the PC that purchased them. Either buy the music from a DRM free site or find a DRM ripper, which maybe illegal in some locations.
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It looks like you may have WMP 11 installed. You must try rolling back to WMP 10 to try and solve your problem. Follow, very carefully, the instructions here.
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Dosn't let me play my songs

The songs have a DRM license that the mp3 player doesn't like - the songs could have a fixed-term license (which means they expire). Download only songs in mp3 format and you won't have that problem.

-Tha Mp3 Doctor
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First time user

Peanut -
use your QuickStart Guide - available on RCA website if you lost it - or call RCA - plug in your mp3 player and load the CD - if the CD won't load, you may have a non-compatible version of Windows - go to RCA's website if you have Vista, because they have updated software/revised instructions

ann-
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
---------
Make sure the songs are in the correct format. Make sure the songs are not AAC, WAV, streaming, or some other non-supported format
Mp3 players are more complicated than ever. This player may only accept DRM-encrypted WMA files. I would first check the songs that you have downloaded to make sure they did not have "temporary" licenses with a fixed end date. You can do this by right clicking on an individual song, clicking on properties, and selecting the "license," "digital rights mgmt" or "media usage rights" tab - the wording varies by configuration. It will give you info on the license. If the song says that it has no license, it will not work with this player. One remedy is to use mp3 converter software to convert all of those wma files to Mp3's - I don't know of any free ones, but you can certainly look for free Mp3 Converters. Another remedy on unlicensed songs is to hit the "acquire license" link in the license tab, if one exists.

-Tha Mp3 Doctor
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1answer

Mp3 player

Go to license tab under properties, and slect acquir elicense;; or, renew your music svc subscription DRM licensing
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