Hello,
i have just been using my tascam 2488 portastudio and whilst shutting down the mains cable got accidentaly disconnected, now when i try to turn it back on i keep getting this erroe message: cannot boot not detect hdd correctly please power off and check h/w. can you possibly give me any information on how to solve this, im worried i have lost the data on the hard disk,
many thanks les.
Your HD risk to be corrupted, probably need to be removed and tested on a different device, I see if I can find the schematics
regards
First do an hard reset, just in case.It means just disconnecting power cable from outlet 10 minutes or so, connecting back, restarting device. Try it.
also turn it on and leave it on for 30mins 1 hr with the error message on display.The tascam will try to do a disk check after a while, you will see no change. If you are lucky the machine will restart normally after one hour and all your songs and files will still be in their place.
I gathered some information on your case. seems you are not the only one having this problem, here is a forum about same troubles with hdd in 2488.
If the above did not work, then the situation is :
hd inside is faulty, fixing it will be quite easy, the main problem will be to recover all your songs and files from defective hard drive first.
First of all, if the machine is under guarantee send it to a service centre and ask them to recover your files from old hd after changing it. If it is possible to get files, they will get them.
Here is service search and contact for tascam
If you have to do the job yourself then you have to remove hdd, I think you will have to unscrew a door at the back of 2488. Unfortunately documentation from tascam is scarce, and I couldn't find schematics or servige guide.
Once you get the hd from inside I suggest monting it on an external hd usb caddy enclosure. so that you can connect it to a pc and get files out.You can buy caddy for low price in any computer shop.
Buy a new hd up to 120GB( do not know which is max hd size for 2488). Screw it back where you removed the original hdd.If you do it properly the format procedure should start in automatic once you restart the 2488.
Here is the guide with addition from tascam It also explains how to format newly fitted hdd in case you have troubles.
regards
×
Register and download the manual for free at audio.manualsonline.com
Search for "Tascam Portastudio 2488"
http://music.manualsonline.com/manuals/mfg/tascam/2488neo.html
Chapter 8
489 views
Usually answered in minutes!
×