I have been through the service manual, and googled the FF05 error. I could not find it anywhere except with a 49 in front of it. 49.FF05.
Power off the printer and then loosen the two screws for the JetDirect card. Pull the card out about 1/2". Now power on the printer and see if the error comes back. If it doesn't, print out a config sheet. If still no error power off and plug in the jetdirect, power on and if the error comes back, get a new jetdirect card.
Now if you get the error with the jetdirect removed, remove the rear left side cover(as you stand at the rear of the printer. This will expose the formatter. Open the formatter door. There is a latch at the front of the formatter, pull it out and the door will swing open. See if you can see a memory DIMM in there. If yes, power off and then remove the DIMM or DIMMs(depending on your memory size). Power up and see if the error comes back. If yes, there is one more thing to try - NVRAM initialization before replacing the formatter. DIMMs arn't $500.
Get back to me after you try the stuff mentioned above, if you still get the error.
875 views
Usually answered in minutes!
I posted around March 10, 2010. There was no other message on the screen nor would it let me press the help button or clear the screen. A service tech said I may need new DIMM which may $500+. He wasnt sure if that would solve problem. Recommend repair or buy new printer? Thanks for your help.
Because this forum doesn't put dates on these problems, I have no way of knowing when you asked this question. But I'll reply anyway. What is the rest of the error message on the screen?
×