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The best thing to do is to remove the front wheel (depress the black buttons either side of the front axle and pull!) then completely clean the wheel assembly in warm water and a SMALL amount of gentle detergent, then dry completely, apply a small amount of vaseline or similar, then replace. This should help.
I would personally recommend the Buzz 4 front wheel as I beleive that this offers much more stability than a single front wheel. If this does not work out for you, you can always eBay it, it will sell within minutes!
yes give it a good sqwert of WD40 and spin it round by hand till its free again it sounds like it may also be a bent shaft have you hit any big bumps? or has the baby put on a lot of wate?
This does sound like you have got a build up of dirt within the wheel assembly unit. I would suggest that you remove the entire wheel (push the two black buttons either side of the axle and pull) then clean the entire wheel in warm water. Lubricate the moving parts with a thick lubricant (something like vaseline, not DW40 as this attracts dust) then pop it back on, that should sort it out.
If the wheel is still not working, then contact your retailier if still within warranty (two years chassis and one year fabrics). If this is out of warranty, contact www.quinny.com who will be able to sell you a replacement wheel assembly.
I would suggest that you completely remove the wheel (pinching the two black plastic buttons and pull it out). Fully clean the assemble and re-attach. Also, a good idea would be to lubricate the moving parts with a thick lubricant, such as vaseline.
First remove the front wheel assembly from the pushchair by pressing in the two buttons on the sides and pulling it out.
Now look more closely at the assembly - on one side, just where it bends at an angle you will find a small hole, a couple of millimetres across. Take a small screwdriver or some other thin object and push it into the hole a little way, which presses a metal catch inwards, releasing the swivel assembly. While continuing to push this in pull the swivel assembly apart - grasp the wheels in one hand and the L-shaped plastic housing in the other and pull them apart.
Now clean all the surfaces with a piece of strong cloth.
When all the surfaces are very clean, take a can of TEFLON SPRAY and spray it onto all surfaces that rub against each other, before reassembling the wheel unit. Silicon grease is a cheaper alternative, but the teflon spray is supposed to be the best for lubricating all moving parts on the Buzz. Whatever you do, don't use WD40.
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