I was shampooing yesterday when i noticed smoke coming from the base of our bissell quicksteamer upright and so i immediately pulled the plug. i then proceeded to clean out all of the filters which were a little dirty but not enough to cause my machine to start smoking so being cautious I examined it carefully that it when i discovered about an inch of copper wiring cable exposed with no insulation covering it. also i was putting quite a bit of pressure on the machine to vacuum up the water because we have the over priced overrated berber of course. can you please help me troubleshoot the problem because i really love my little bissell its been the most reliable die hard of a shampooer i have had! thanks
Was the exposed copper wiring on the electrical cord? If is then replace the cord. The main problem with this model is that Bissell obsoleted it as well as parts for it. But if all you need is a cord, you should be able to get one from a repair shop.
Here is a quick link to troubleshooting. http://www.bissell.com/FAQDetail.aspx?id=1093&cid-ccsocial
If you continue to have problems, here's a link to locating one of our Authorized Service Centers.
http://www.bissell.com/service-centers/?cid=ccsocial
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