I am getting a constant Ribbon stall on one of our p5010, we have totally cleaned hammer bank areas and put in new gold ribbons, we compare ribbon drag on the stalled p5010 to our many working p5010 and its normal, could if be a bad ribbon motor or sensor, as ribbon moves smoothly until ribbon stall msg comes up then it stops, could it be ribbon drag sensor if such exists. this is printronix 5010, i wait ur advise thanks steve Dolphin intl.

Here are some potential issues that could be causing the problem:

1. Worn or damaged print hammer: The print hammer is the part of the machine that strikes the ribbon to transfer ink onto the paper. Over time, the print hammer can become worn or damaged, which can cause it to strike the ribbon with less force, resulting in light printing. If you suspect this is the problem, you will need to replace the print hammer.
2. Dirty or misaligned print hammer: Even if the print hammer is not worn or damaged, it can become dirty or misaligned over time, which can affect its ability to transfer ink onto the paper. Clean the print hammer with a soft cloth and make sure it is properly aligned with the ribbon.
3. Worn or damaged ribbon guide: The ribbon guide is the part of the machine that helps guide the ribbon over the print mechanism. If it is worn or damaged, it can cause the ribbon to slip, resulting in light printing. You may need to replace the ribbon guide.
4. Misaligned or dirty print mechanism: The entire print mechanism may need to be cleaned or realigned to ensure that it is making proper contact with the ribbon and paper. Consult the user manual or seek professional assistance to properly realign or clean the print mechanism.
5. Electronic malfunction: If the issue is not related to any physical components, there may be an electronic malfunction that is causing the problem. Seek professional assistance to diagnose and repair any potential electronic issues.

If the Printronix P5010 line printer displays the 15V CTL FAIL message on the screen, use these steps to resolve the issue.
1. When this error code generates on the printer's screen, it might indicate an issue with Ribbon drive (Right), Ribbon drive (Left), +15V Regulator, and Hammer bank Interface.
2. If the issue is with the ribbon drive (Right) & (Left), then do these steps below.
The resistance on the motor should be checked.
To ensure that there are no opens or shorts present in the printer, check the continuity on the Extension cable.
Search for the binding on the motor.
Also, check for the obstacle in the ribbon path which might cause excessive load.
3. If the problem is occured due to the +15V Regulator, then do these steps.
Redownload Flash software and replace Flash Memory SIMM.
Check or Replace Hammer Bank Logic Cable Assy and Hammer Bank Power Cable Assy.
4. If the issue is with the Hammer Bank Interface, then Check or replace Hammer Bank Logic Cable Assy, Hammer Bank Power Cable Assy, and the Shuttle Frame Assy. Call Our Toll-Free 1-866-293-9220

People still use dot matrix printer Kelli? :>D

You just replace the ribbon and clean the hammer head. They wear out in the middle with the constant impact, get thin and twist.

https://www.google.com/search?q=Epson+DFX+9000+replacement+ribbon

..

1. Is the daisy wheel locked in the forward position?
   1. Pull the black lever back, away from the platen.
   2. Lift out the daisy wheel and inspect it for damage; replace the daisy wheel if it is damaged.
   3. Re-insert the daisy wheel and push the black lever towards the platen until it locks in place.
2. Is the ribbon moving?
   1. Lift the ribbon cartridge out of the typewriter
   2. Inspect the ribbon for damage
   3. If the ribbon is silver, it is exhausted and must be replaced
   4. If the hammer has been striking in one place, there will be a clear area near the center of the ribbon.
   5. Turn the colored knob on the left side of the ribbon cartridge counter-clockwise to advance the ribbon a small amount. Replace the ribbon if it will not advance.
   6. Re-insert the ribbon
3. Turn on the typewriter, insert a piece of paper into the typewriter and type a few letters
   1. Did the hammer move forward?
   2. If the hammer moved, did the ribbon advance with each keystroke?

If the hammer did not move or the ribbon did not advance, the typewriter will require service. If the typewriter still does not make an impression on the paper, your typewriter will require service.

It could be the problem with your Ribbon cartridge, Ribbon motion sensor & Dust contaminated in ribbon mask/Hammer. Replace the ribbon cartridge with new one, Brush the ribbon mask & clean ribbon motion sensor with IPA. This will solve your problem. Let me know for further assistance.

Skip Ribbon Weld
Explanation: This is an advisory message. The message appears when
the welded part of the ribbon is moving across the Hammer Bank.

Corrective Action: None. Wait for the ribbon to finish moving, and the message will disappear.

PR-01726 Ribbon Out
Out of print ribbon.
Possible Cause 1 : The print ribbon Cartridge is empty.

Solution 1 : Reload the print cartridge. Change the cleaning sleeve and replace the cartridge in the printer. Run a cleaning card as soon as printing is completed.

Possible Cause 2 : The printer ribbon is not loaded correctly.
Soultion 2 :Load the printer ribbon correctly and then close the cover.

Possible Cause 3 : This ribbon has been completely used.
Solution 3 : Use a new roll of ribbon.

Tips for Success
* When this message appears, replace the old ribbon with the new ribbon of the same type. The printer has already prepared the card data for this ribbon type. You can change the colors of monochrome ribbon (such as from dark blue to gold).

* If you must change the type of ribbon (such as (YMCKT to KT) when this message appears, install the new ribbon, cancel any cards waiting to print, and change the ribbon type settings. Finally, return to the card creation program to send the card data to print.

* If the ribbon was repaired, the wrong take-up spool was used. Repair the ribbon again, using the correct take-up spool.

If you cannot fix the problem contact your service provider for assistance.

FTB

check the jumpers on the drive if not u have a motherboard problem. GOOD LUCK

Hi Serap,

If a fault condition occurs in the printer, the status indicator on the control panel flashes on and off, and the message display indicates the specific fault.

For the operator-correctable faults, After correcting the displayed fault, press the CLEAR key to clear the error message and status indicator and resume printing. If the fault message reappears, contact your authorized service representative.
If a fault is not correctable by the operator, you may try two steps to clear the fault before calling your authorized service representative:

1. Set the printer power switch to O (Off), wait 15 seconds, then turn the printer on again. Run your print job again. If the message does not appear, it was a false indication and no further attention is required.

2. If the message reappears, press the CLEAR key. If the message disappears, it was a false indication and no further attention is required. If the message reappears, call your authorized service representative at 1-800-243-3338.

Message Explanation Action 15V CTL FAIL* Controller voltage failure. Contact authorized service representative.
Call 1-800-243-3338

As far as software for the flash file is concerned , I have checked with their officaial sites , but they donot have any firmware updates.

Thanks

Put in a multi part form, if the carbons print well then try a fresh ribbon,. not one that has been sitting around for a long time. If it is bad check for debris around the print hammer, If its clean either the print solenoid is gummy or the solenoid cap is broken.

DickyO