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My computer couldn't recognize usb connection with pocket pc

When I tried to synchronize my e755 with computer by ActiveSinc, message: -Unknown device appeared. I made hard reset, and tried to do it on different computers, but result the same. Please let me know whats going on, and how can it be fixed. I appreciate your response, Jourii Where can I find a) User's Guide for Toshiba Pocket Computer e755 b) Companion CD with Microsoft ActiveSync for same unit Thanks

Posted by kinggeorge on

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Anonymous

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The reason it's saying unknown device is that your computer doesn't have a driver that matches the e755. The USB drivers for it are here:

http://www.csd.toshiba.com/cgi-bin/tais/su/su_sc_dtlViewDL.jsp?soid=210707&moid=375738&rpn=&BV_SessionID=@@@@1002594918.1204866790@@@@&BV_EngineID=cccfadedhjmmidlcgfkceghdgngdgmn.0&ct=DL&all_docs=false

Install those, and it should identify the device, and hopefully sync up fine. Let me know if you encounter additional errors.

You can get the manual here - http://www.csd.toshiba.com/cgi-bin/tais/su/su_sc_docTOC.jsp?moid=375738&rpn=&ct=UG&soid=509539&BV_SessionID=@@@@1002594918.1204866790@@@@&BV_EngineID=cccfadedhjmmidlcgfkceghdgngdgmn.0

Though following the link in ser71's solution and clicking on product manual gets you to the same place.

-Dyllan

Posted on Mar 07, 2008

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Change your data cable first and if it is ok
search your problem with this site
http://bevhoward.com/ASync.htm
http://support.microsoft.com/?scid=915152
or change your data cable
regards
prasanna

Posted on Mar 07, 2008

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