I have a New World Dual Fuel Image 1000 DF cooker. Model 016995. The Grill element is broken but as Stoves took over the company just after I bought it they do not have any suitable replacement. Any solutions?

Hello Ally;

My name is Peter. I am a retired field service appliance technician.

You may not have a problem. Normally your oven will rise about 40 degrees F. above the set temperature and then shut down, until the oven temperature falls 40 degrees F. below the set temperature, then the oven turns back on.

Your oven temperature is controlled by you oven thermocouple.

You also have a high temperature limit switch, which turns the fan on when you go too far above the set temperature to vent the oven. This may be bad.

probably thermostat or faulty switch if your not very competent get engineer

STOVES n600 is a squair glass window which prizes our from the bottom. It looks simetrical but only goes back in one way up

Sounds like the oven element has gone. When these elements go they often short against the outside casing of the element which is earthed (or should be). This trips the main trip switch in the house. Having tripped and cooled down, the element is now broken inside & won't heat up. Usually 2 screws to remove, either inside oven or outside at back. Element usually taken out thro oven. Take it & cooker info to your dealer & ask for replacement. Shouldn't cost much.

there is a safety stat/fuse on top of the oven exterior i think you will find that it also has blown. Make sure you have isolated the appliance at the fuse board first though, Good Luck

It sounds like you have no power to the the grill. Check the grill circuit with a tester until you identify where you have power to and then check for loose connections or broken wires from there on.

The grills appear to be independant of each other. Does the oven still work and the oven light come on?

Depending on your answer it could be that the Top Oven Switch has gone faulty. The Grill Regulator and the Switch work together on the top oven. To get at both you will need to take the top of the oven off.

try the simple things first. check continuity thro the grill element - likely the element is open circuit

I have a TGO 70 for sale in Doncaster

The timer has broken and needs replacing

I had the same problem, we checked all the wires inside and all ok, so phoned stoves and they said that the it sounds like the timer as this is the first port

Replaced the timer and cooker is now working fine - only thing to remember when ordering the timer - my cooker is green and now has a red light instead of green

Hope this helps

Cost of timer from stoves £56.83 inc vat and delivery