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We have a Maxx shower SA9592-02. The water comes

We have a Maxx shower SA9592-02. The water comes out scalding hot with no control over the cold. Do we need a new themostat for the shower? The shower was installled by our plumber in a new home and he did not leave us the owners manual to look up parts or fixes.

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  • Anonymous Mar 12, 2010

    The shower is 3 years old and this is a new problem for us.

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Take a philips screw driver and take the screw out and flip the hot cold handle that should fix your problem

Posted on Mar 12, 2010

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The water is too hot coming out of the shower and if I turn the handle it does not cool enough. It is a Moen exactemp control.


You have the scald guard set to high. Take off the handle and the face plate. You will see a small plastic half moon looking part with teeth. Yours is probably set all the way one way which keeps the cold water side restricted and the hot side fully open. Carefully pull the half moon part out and rotate in about halfway and reinstall. That will give you equal cold and hot water flow. If that isn't right for your needs, you can play with the settings.

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try this.
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Have a combi boiler and the hot water from my taps are running cold to luke warm. My British Gas engineer has told me it is nothing to do with the boiler but is caused by a faulty thermostat cartridge in...


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They come preset at 120 degrees.

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This will only effect the shower valve though, not the other faucets.

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