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My name is Peter. I am a retired refrigeration field service technician.
You are not getting cooling air to your ice maker freezer compartment. Once again Samsung - bad design - put a ice maker in the fresh food section.
So, you have a ice maker enclosed next to the fresh food section where the recommended temperature setting is 35-40 degrees F.
Where as your recommended freezer temperature is +2/-2 degrees F.
There is a air damper/vent from the bottom freezer in the back of your ice maker housing. Lets remove the ice maker to check for ice build up. On the left hand side of the housing on the wall there is a long narrow cover plate. This is where you connector harness is located. There are 2 screws holding the front end in and a tong and groove tab in the back. Remove the cover plate.
Now, pull the harness out.
Lets remove the ice maker assembly. There are two screws in the front end securing the ice maker to the top of the casing. These screws are recessed. They are either Philips heads or hex heads (1/4"). If they are hex head, he recessed hole diameter is small. Some hex head hand tools will not fit. A screw gun will work or a small outside out side diameter hex head hand tool.
Remove these screws. In the back in each corner is a tong & groove. Pull forward to release the ice maker. Using a small flat head screw driver wedge the wire harness to release. Set the ice maker aside.
Inspect the air vent/damper for ice build up. Use a hair dryer to defrost.
I do not believe you have a automatic damper controlled by a thermistor (temperature sensor). If you do, Remove the damper assembly. Get your multi-meter. Set your meter to the lowest Ohm reading (Omega on your meter) Touch the two probes on your meter together, you meter should read 1.0. Disconnect the 2 motor contacts. On the motor place one probe on one contact and one probe on the other contact. If the meter still reads 1.0 the motor is bad. If the meter reads 0-50 Ohms the motor is good.
If there is no ice buildup & the damper motor checks out, replace the temperature sensor.
You will find getting the wiring back into the side panel will be a little difficult. As usual, Samsung is not service friendly.
this sounds like your freezer is operating properly, except that the drainage of the water when going through the defrosting mode is not draining properly, pooling on the bottom of the freezer and then freezing. Check the drainage hose for the defrost in the lower pan. I would remove everything, place in ice chest, let the unit completely thaw out and then inspect. I hope this is beneficial.
Hello, The drain behind the back panel in the freezer is frozen or blocked up. Remove the back panel remove as much ice as possible and pour boiling water in the bottom section under the evaporator. be careful not to touch the aluminum it will cut you or break. you will see the drain hole sometimes it takes a while to thaw all the ice. Hope this helps and please rate me Thank You.
the defrost circuit has a problem, allowing the frost/ice buildup.. remove the shelves, and back lower cover in the rear of the freezer to expose the evaporator coil, defrost heater, and defrost thermostat. the defost heater should have continuity through it and the defrost thermostat will have continuity when frozen but test open when warmed.. if either bad replace. if both test good look for bad connections in the freezer compartment wiring, and moly connectors otherwise the temperature controls are bad and it is an electronic assembly that incorporates the temperature controls with the deforst timer controls.. hope this helps, best of luck, ttfn
Sounds like you may have a couple of problems here. The frost build up could be from a bad door seal. Moist air can be drawn in and collect on the inside. As for the water temp, it sounds like the water line connected to the refrigerator could be tapped off a hot water line. It needs to be connected to a potible cold water line.
If it is very humid in your area and the freezer is opened and closed often it can cause ice to build up. Try to minimize opening the freezer for 24 hours and see if the automatic defrost will eliminate some (or all) of the buildup.
There is normally a small filiament of metal which is attached to the defrost element and conducts heat down the drainpipe preventing ice build up. You can pour some boiling water onto this area and even wriggle a piece of plastic tubing down the drain pipe to dislodge any blockage. For future prevention, you can attach a piece of copper wire around the defrost element (in the absence of the original filiament) and extend it down the drainpiple