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Anonymous Posted on Mar 06, 2010

I just got a 4610sw to work at home. If I connect the phone directing to my cable connection it works fine. If I connect thru my D-Link EBR 2310 router, it does not. I get IKE Phase1 no response. I can get to web pages with my my cable conection.

  • 2 more comments 
  • Anonymous Mar 07, 2010

    Ridiculous answer. I have several workmates using this product with their router now. You're an expert?

  • Anonymous Mar 07, 2010

    I have workmates using this product with their router now. Answer given is not correct.

  • Anonymous Mar 07, 2010

    Hi,
    UPnP was already enabled.
    Also enabled: Multicast Streams; QoS Engine; DHCP

    Is port forwarding required?

    Thanks.

    Geoff


  • Anonymous Mar 07, 2010

    Hi there!

    I enabled DMZ and now it works.

    Cheers.

    Geoff


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  • Posted on Mar 07, 2010
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On your web browser look at your router's preferences. After hooking the phone to the router, we now know something in the router's preferences is holding it back from connecting. I would make sure the option is checked for Universal plug and play (UPnP Devices) in those preferences. I think the default ip address to get to these preferences are 192.168.1.1 and default user name is admin password is admin also.

  • Anonymous Mar 07, 2010

    Alright I'm glad to hear you got it working!

    you gotyou got

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  • Master 1,428 Answers
  • Posted on Mar 06, 2010
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Please they are not compatible.

You can only use this product when it is plugged in to the cable connection directly.

Good luck and rate this solution.

  • Anonymous Mar 07, 2010

    Okay. Thanks.

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