On your web browser look at your router's preferences. After hooking the phone to the router, we now know something in the router's preferences is holding it back from connecting. I would make sure the option is checked for Universal plug and play (UPnP Devices) in those preferences. I think the default ip address to get to these preferences are 192.168.1.1 and default user name is admin password is admin also.
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Ridiculous answer. I have several workmates using this product with their router now. You're an expert?
I have workmates using this product with their router now. Answer given is not correct.
Hi,
UPnP was already enabled.
Also enabled: Multicast Streams; QoS Engine; DHCP
Is port forwarding required?
Thanks.
Geoff
Hi there!
I enabled DMZ and now it works.
Cheers.
Geoff
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