HP DeskJet 940c InkJet Printer Logo
Posted on Mar 06, 2008
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Hp desk jet 940c

Orange and green light flashing. Did log off. Everything was fine until a piece of paper got stuck. Gently removed paper but these two lights keep flashing. Also the cartridge moves to the right and is making strange noises. I have had printer since 2002 and had no problems. Is it time to get a new one?

3 Answers

A

Anonymous

Have I got to use both cartridges,black and the color even while one cartridge is empty.

A

Anonymous

Orange and green light flashing. Did log off. Everything was fine until a piece of paper got stuck. Gently removed paper but these two lights keep flashing. Also the cartridge moves to the right and is making strange noises. I have had printer since 2002 and had no problems. Is it time to get a new one?

Ad

Thomas Christopher

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Genius:

An expert who has answered 1,000 questions.

  • Master 1,601 Answers
  • Posted on Mar 06, 2008
Thomas Christopher
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Genius:

An expert who has answered 1,000 questions.

Joined: Oct 16, 2007
Answers
1601
Questions
3
Helped
1052832
Points
3958

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
2answers

Orange ink light keeps flashing

HP Desk Jet 940c orange light flashing
0helpful
1answer

PC communicates with my HP laserjet 1020 but paper does not seem to pull through and wont print and orange fault light flashes then stays on

nothibg to warry about it just check tonner if its ok then do the servicing and also see for the paper jam chek may be ther e inside paper was jamed yeterday
0helpful
1answer
1helpful
1answer

Paper feed not working. green button and orange

I assume you mean that the power and resume lights are blinking. This signals a carriage stall. Open the top cover, if the cartridge cradle moves to the right, it isn't stuck and may be a one-time issue. If it is stuck, unplug the power to the printer. Open the access door and observe the carriage position. Clean any lint or paper pieces out. Remove any obstructions. Move the cradle and continue checking for lint, paper and obstructions until the entire area is cleaned out. If the print carriage started out on the left side, return it to that position to make sure the cartridges are back in the capping station. Look inside the printer along the cartridge cradle path for obstructions and remove any. Remove the rear access door and check for paper pieces, remove any obstructions.

Plug in and turn on the printer and see if the carriage returns to the left and reseats itself in the capping station. Close up the printer.

If this doesn't work, the printer may need service.

I hope this helps.

Cindy Wells
0helpful
1answer

Hp 460 desk top printer will not print and two orange lights are flashing

Hi there,

It would be helpful if you still have the users manual and are able to positively identify the lights.

If the lights that are flashing are the power light and the "resume" light this would indicate you have a paper jam or or the print cartridges are not seated properly.

The resume button is the one that resembles a piece of paper with an arrow pointing down in the middle of it.

Turn off the power, and look to see if there is a piece of paper jammed inside the printer anywhere. Even a small torn piece of paper can cause an error condition.

Remove the print cartridges and turn them around so you can see what resembles a circuit board. Check to make sure the protective cover has been removed from the print cartridges. Once you've done this, install the print cartridges again and turn the power back on to see if the problem has been resolved.


In nearly all cases, flashing lights on a printer indicate a problem with the hardware itself which has nothing to do with the printer driver.
0helpful
1answer

HP Deskjet 970cxi wont print. It has two flashing lights, one orange and one yellow. Haven't seen it before. Owned Printer for years. Ink jets look as though they are trying to move but wont. Please help

Hi You can Try 2 things.

It could be a ERROR 5100 means that there is some foreign object blocking your cartridges carriage that disables it from moving. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there



Next try.

It may be a piece of paper or a scotch tape or a staple wire.
Solution 1:
Clean the timing strip.

Solution 2:
The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .

Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
3helpful
1answer

Green and orange lights flashing, sign saying

Hi You can Try 2 things.

There is some foreign object blocking your cartridges carriage that disables it from moving. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there



Next try.

It may be a piece of paper or a scotch tape or a staple wire.
Solution 1:
Clean the timing strip.

Solution 2:
The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .

Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
0helpful
2answers

Orange light is flashing

I cleaned out the printer by removing any access toner. Made sure again no paper was stuck and then it worked.
3helpful
2answers

HP Laserjet 1022

on the back side thers are two papers sensors inside the printer,they get stucked,normally they should come back
Not finding what you are looking for?

588 views

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...