I am having trouble finding information on a function of our fax machine, or info. on the we regarding Pitney Bowes fax systems. All that you can find is postage meter info. I am fed up enough I don't even want to deal with Pitney Bowes Faxes any more! Grrrrrrrrr... Hoping you can help me out... Most of the reports that I receive are legal size documents. When our tray runs out of legal size paper, it prints my documents on letter size and they are tiny and skewed. Is their a way to keep my fax machine from doing that? Is there a way to program the machine not to continue printing until legal is loaded? I come to work on Monday mornings and have a bunch of tiny reports to read. Thanks for any help you can forward my way. My Fax machine is a Pitney Bowes/ Imagistics model 9830.
I have a 9920 manual,could be the same.Try the following but if you get different displays don't change anything.Press function,should read FUNCTION SELECT , ENTER FUNCTION # .Enter 8, scroll to AUTO REDUCTION.(use COM STAT or HELP keys to scroll)Change to NO.Press stop to return to normal mode.If this procedure is not exactly the same for your model,then just search through the function settings and find AUTO REDUCTION and set to no.
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Function, 9, set options? press yes, code is model number (i.e. 9920} automatic reports/ press yes , Trasmit status report, press 2 for on. press yes, Image on report? press 2 for on, press yes, press STOP
Function 9, access code is 9720, press yes, press no until you get to set access code? press yes, delete code, press yes, press stop. I don't think this manual in online any more, but you can go to www.oceusa.com, go to drivers and support, and look for 9820 or 9800 series. The programming instructions are the same as this model