How do you install the web camera? I plug it into

1st You download Webcam Driver.
After this install the Webcam driver in the system.
Installation of Webcam Driver
Go to the control panel
Click on the System Icon
Click on the Hardware Tab
Click on the Device Manager s
Select the Unknown Device or printer device where yellow Question Marks sign on it.
Right click on it and uninstall it.
After this go to the top of the device manager and click on scan for hardware changes.
Driver installation Wizard start.
Brows Your Driver from the Hard Disk and click on next.
Driver will be install.
You can download driver from bottom link.
Hewlett Packard Camera Drivers for Windows XP Vista Windows 7

you can download the required drivers for your web cam from the following link:-
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=uk&product=3737180&lang=en&
select OS and click next

Even if your computer is fine and the webcam software is installed, you can still get this message if you move from one application to another without re-booting the webcam software
The easiest way to do that is to unplug it from the USB port for a couple of seconds and plug it back in

There are no Windows 2000 drivers for this webcam. I suggest either upgrading to windows XP or buying a new web cam.

1) I guess the problem is that u need to install the patch and try, u can download the patch from below link and follow the directions
'
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?os=228&softwareitem=da-66961-1&lc=en&dlc=en&cc=uk&lang=en&product=3737180

else

Unistall the drivers and reinstall the drivers again it will work and Update windows xp sp2 to service pack 3

No solution, but I have precisely the same issue. I've reinstalled and removed ArcSoft many times, being careful to clean registries, etc but to no avail. The camera actually worked with Skype initially (plug and play), UNTIL I installed ArcSoft. So I think that ArcSoft "stepped" on a driver somewhere that I can't detect or repair. (I'm using "Driver Detective" but so far it hasn't helped) Will update if I find a fix.

Hello and thank you for using Fixya's services.

Yes, the camera is compatible with Windows 7. You will need to download and install the new drivers from HP. You can find the drivers here:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3737180&lc=en&cc=us&dlc=en&lang=en&cc=us

Be sure and download/install the drivers before plugging the camera in. This will guarantee a flawless install.

Hope this helps!

Here is a link to the KQ246AA drivers for your camera. You did not list your operating system so that is where I stopped.

Select your OS, at the new window choose drivers, manuals etc...

Hope this helps.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3737180&lc=en&cc=us&dlc=en&submit.y=0&submit.x=0&lang=en&cc=us

Fully, uninstall your drivers from Device Manager...then connect to internet and let the Vista detect the drivers automatically. Normally this is caused by Windows updates.


Please vote, thanks!

v Normal 0 See section B. Yahoo Messenger in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
2. Then click on the Video Settings.
3. The camera if Installed Properly will come up and show a video picture.
4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:

1. Go to Messenger at the top left and click on it.
2. Next go down to Preferences and click on it.
3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

Hope this helps. Bud