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Some printer cartridges have a built-in chip and the printer won't work with after market printer cartridges. This forces you to use genuine Epsom printer cartridges.
i assume that everytime you try to print you get the same message. i sometimes get cartridge unrecognised on my epsom. I have to remove the cartridge, wipe the chip on the cartridge and reinsert.
If this doesnt work please specify printer model and if using original epsom cartridges.
use the ,maintenance key ,holding down botb buttons so that they flash and bring the printing inks to the centre position. now remove the latch and pull out the inks, reset the new inks after removing the seals and fix back the lock latch. now restart and take a test after checking properties for ink level.
If there is any issues remove printer and uninstall then reinstall and connect printer to be detected and installed.
You need to open top cover. Find lock you need to press that lock so upper cover is faced off. You can find that lock on the front middle side. You need to press it so uper cover is up then pull ink cartridges from it. Then reattach new cartridge. Let me know if you need further assistance. Thanks for using FixYa.
Use the instructions here to change your printer's ink cartridges. (Use the arrows on top to switch pages until you get to "Remove and Install Cartridges").
Unfortunately there is not enough space here to post the complete solution.
But go to this web page (link) and choose the section called "Replace Ink Cartridges" in the left pane. Then choose "Remove and Install Cartridges". You will find a complete and detailed description.
If you have any more questions, come back and leave a comment - I'm happy to help.
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