Headset will have two pins .plug the pin initially
The green pin should be plugged to speaker and the red pin to the mic.
In the volume button select the advance properties and increase the volume of mic .sometimes it may be in mute if so un mute it.
Ensure proper drivers are installed and mic is detected i the system.This can be seen from the sound devices option in control panel .
To check whether mic is working try to record using the sound recorder which is present in system
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