Pioneer AVIC-N2 Car DVD Player Logo
Posted on Mar 04, 2008
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Does Pioneer still offer FREE replacement screen ribbon cables??

My AVIC-N2 powers on okay and the motorized screen comes out fine but the screen is BLANK (what a surprise?)

Pioneer knows about the screen ribbon problem and they used to offer free replacements...Do they still offer this service??

Thanks

  • 1 more comment 
  • goyal99 Mar 04, 2008

    Thanks for the prompt answers guys.....

    Hogan:
    I bought this unit in USED condition and I have no idea if the "bypass" you are talking about was done by the previous owner...How can I verify the "bypass" was done or not?? I'm pretty knowledgeable technically and I can open the unit to pock around inside , if I have to....What should I be looking at fo r the "bypass"??

    Thanks for the AVIC411 site...I will look in there too..


    YALMER :
    The link you posted does not work for me...You can email me directly: [email protected]

    Thanks again for your help

  • goyal99 Mar 06, 2008

    Thank you so much for your help and comments...I did call Pioneer and indeed they told me to send the unit in for the ribbon replacement....I also look on the underside of the unit and indeed the silver sticker is on and looks intact....

    Is anyone selling the ribbon cable replacement instead of sending the unit to Pioneer??

    I also noticed that most of the functions on the front detachable panel do not work or at least nothing happens when I press them...For example the turn-off function does not work... all the buttons light up but that's about it...Only the flip function seems to turn the clock on (when the display is closed)...The OPEN button and the flip button work fine.

    I never had the unit working or installed in my car so I have no idea if the "bypass" was installed or not...I bought it to fix it along with the hide-away brain unit...Hopefully I can fix it cheaply otherwise I will sell it on eBay for parts....Best regards

    Bill K.

  • macdrezeeee Mar 31, 2009

    Powers on fine screen comes out but is blank

×

5 Answers

hogan doan

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Champion:

An expert who has answered 200 questions.

Governor:

An expert whose answer got voted for 20 times.

  • Expert 227 Answers
  • Posted on Mar 04, 2008
hogan doan
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Champion:

An expert who has answered 200 questions.

Governor:

An expert whose answer got voted for 20 times.

Joined: Jan 24, 2008
Answers
227
Questions
1
Helped
86867
Points
296

Yes they will replace the ribbon cable for free for only one time. but if you did the bypass mod they will unmod it and charge you $200 for doing it. In that case you better of send it to that guy Rich with Same Day Audio Service on Ebay, he will fix it with his company manufactured milspec ribbon cable for I think $85. His cables are much higher quality than Pioneer's and come with a free lifetime warrantee if you have it perform by him or you can purchase the cable from him and put it in by yourself but he won't guarantee it if you do. It not very hard to do if you are a little bit technical incline. I bought a few cables and replaced them myself with the Ribbon Cable Exhausted Tutor Guide on AVIC411.com, but I have figured out a much easier way to do it. Let me know if you need help. Goodluck to you.

  • 1 more comment 
  • hogan doan
    hogan doan Mar 04, 2008

    On the head unit there is a Pioneer silver hologram sticker that cover a small rectangle hole, if you remove the sticker then you would see an emty spot for a component. I believe the silkscreen print say R197, to bypass you just drop a little solder in to connect the two leads together. If you are able to watch video and access full navi functions then it probably bypassed or you can visually check it. Some people disassemble the unit and bypassed it from the inside to keep the sticker intact to keep their warrantee, some even buy new sticker to replace the one they peeled off, but when you send it in for ribbon cable replacement Pioneer will perform bench test and they will know that bypassed have been done, they will un-do the bypassed and charge $200 for it. I guess that is how they try to get some $ back on a service that they suppose to honor for free. How do I know if they would find out even if you perform the bypassed internally? Because the Avic N1 does not have the sticker option the only way to do it is to disassemble all the way to the board and do it. And Pioneer find out if it is done or not on the N1 when they replace the ribbon cable on with out seeing it( to replace the ribbon cable only required 1/4 of the disassembly compare to bypass procedure that require taking it completly apart. I hope that would help. You can call me at 801-414-4566, I will do what I can.

  • hogan doan
    hogan doan Mar 05, 2008

    Let me know if you need more info on the easier way to disassembly and replace the ribbon cable.

  • hogan doan
    hogan doan Mar 06, 2008

    I think it probably not bypassed yet, but can you check to see if any screw is missing or is there any damage to the screws' heads. Rookies tech usually leave marks, it is very hard not to. When you send it use USPS Priority Mail small flat rate box $9.00 plus confirmation $0.65, it is the cheapest and fastest. If Pioneer suggest some thing that cost money let me know . I can tell if it is neccessery or not. The N2 usually go for $500 and up depend on condition and accessories. You got a super deal. Keep me posted, Hogan.

×

Anonymous

Level 1:

An expert who has achieved level 1.

Hot-Shot:

An expert who has answered 20 questions.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 26 Answers
  • Posted on Mar 09, 2009
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Hot-Shot:

An expert who has answered 20 questions.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Joined: Mar 09, 2009
Answers
26
Questions
0
Helped
22462
Points
32

If anyone is out of their Pioneer warranty, we can fix your avic and bring it back to new! Included with the repair, we will upgrade you to the latest software, and your N2 will perform like a N3 with N5 maps!

Check out ebay id: turbo_tunes

We've been repairing/selling electronics for over 9 years on ebay! Check our great feedback, we'd love to have your business!


Ad

Hjalmer Lamminen

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

  • Master 552 Answers
  • Posted on Mar 04, 2008
Hjalmer Lamminen
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

Joined: Dec 12, 2007
Answers
552
Questions
2
Helped
236652
Points
1540

Http://www.pioneerelectronics.com/PUSA/Support/Important%3A+Notice+and+FAQ+about+Upgraded+Flex-Cable+for+Flip+Screen+in+Navigation+Models+AVIC-N1+and+AVIC-N2

Copy and paste this.
It is information for replacement of the flexcable and appears to be an upgrade.

Anonymous

Level 1:

An expert who has achieved level 1.

  • Contributor 1 Answer
  • Posted on Oct 04, 2008
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Joined: Oct 04, 2008
Answers
1
Questions
0
Helped
4221
Points
1

Hi. I just re-installed a replacement ribbon cable for this same Pioneer unit. I tell you that without the exploded diagram from Pioneer I'd be lost. Anyway, you have to remove the assembly in order to get the cable out and replace it. Get with me and I'll show you how to disassemble your unit.

[email protected]

A

Anonymous

Hi! i have read and searched everywhere. not much info on my unit itself but , i am about to do a ribbon replacement for this unit. just ordered it for $15plus 10 ship. what id like to do is get some info on removal. have any helpful advice? and also important is do u possibly know if i will need to solder? i have read/been told both yes and no. so far i have removed one side of ribbon cable(side that connects to flipdown face). looks to have an IDC socket connector which is held onto flipdown with 2 metal/bend clips. looks like the ribbon cable just sticks on(or with adhesive?) to IDC socket connector? as for the other side that goes into the unit i am not sure. from what i have read it should just slip in there somewhere, or do i have to disassemble parts of the front of main unit? well thanx in advance hope u can help!

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1helpful
2answers

Ribbon Problem

blueice-electronics.com.uk
parts are reasonable but shipping is high. Ribbon cables are about $25 US but you will pay that much to ship, and then wait forever for it to clear customs.

I was able to get 4 of them but it took a month to get them in. You can also get them on ebay.
2helpful
3answers

Display not working

just got a tech bulletin from pioneer in my bulk mail(almost trashed it). they said its a recall on all avicn1 and 2's. the ribbon wire going from unit to screen fails after many cycles. they are issuing free repair.

Notice: Upgraded Flex-Cable for Flip Screen in Navigation Models AVIC-N1 and AVIC-N2 To: January 3, 2007 Dear Valued Customer: Re: Upgraded Flex-Cable for Flip Screen in Navigation Models AVIC-N1 and AVIC-N2 We would like to inform you of a potential service issue with Pioneer's AVIC-N1 and AVIC-N2, inform you of our plans to resolve this service issue, and ask for your help in notifying consumers. If a consumer is not experiencing any issues currently, there is no need for the consumer to take immediate action because the one-time fix to resolve the service issue will be available if an AVIC-N1 and AVIC-N2 later experiences the service issue. _Importantly, the service issue does not pose any health or safety risk._ Pioneer is aware of a potential issue with the flex-cable powering the flip screen to the AVIC-N1 and the AVIC-N2. After a number of power cycles, the cable has been observed to fail and cause the unit to malfunction (symptoms may include, but are not limited to, the flip-screen becoming blank) -- flex-cable failure can only be confirmed by Pioneer; standard service charges may apply for service issues not related to the flex-cable upgrade. This issue may affect almost all AVIC-N1 units and AVIC-N2 units. Please contact Pioneer at the number listed below if you have a question about whether your AVIC-N1 or AVIC-N2 unit is affected by this issue, or if a specific malfunction affecting your AVCI-N1 or AVIC-N2 is related to this issue. To address this issue, Pioneer is providing a one-time cable upgrade to consumers for their AVIC-N1 and AVIC-N2 at no charge to consumers for parts and labor. Pioneer will offer the free upgrade either upon request or automatically if an affected unit is serviced for another reason. Pioneer will exclusively perform the free cable upgrade for all units (i.e., no other service facility should perform the cable upgrade). If you own an AVIC-N1 or AVIC-N2 and you are experiencing the service issue, please contact Pioneer Customer Service toll free at 800-421-1603 to arrange for the cable upgrade. Pioneer service representatives are available Monday through Friday, 9:00 a.m. to 7:30 p.m. (Eastern Time). Customers who have paid for the cable upgrade are eligible for reimbursement of certain service costs if sufficient proof of service can be provided -- please contact Pioneer at the above-listed phone number for more information regarding reimbursement rules. Customers can also review FAQs regarding this service issue. Click here to view the FAQs. We sincerely apologize for any inconvenience this service issue may cause you, and we thank you for your cooperation and continued support of Pioneer. Sincerely, Pioneer Electronics (USA) Inc. *Pioneer Electronics (USA) Inc., 2265 East 220th Street, Long Beach, CA 90810* ------------------------------------------------------------------------
___________________________________________
owner of
Motion Marine & Car Audio
the florida keys
0helpful
1answer

Pioneer AVIC-N2 Blank screen and noop faceplatge buttons...

Did you ge my latest answer, I might got kicked of the net before I clicked Post It. Let me know.
0helpful
1answer

Pioneer avic n2

Contact Pioneer for Possible free service if the failure is a Flex cable which it most likely is
800-421-1603
AVIC cable upgrade
0helpful
1answer

AVIC-N2 screen only works sometimes

Contact Pioneer for Possible free service if the failure is a Flex cable which is most likely is
800-421-1603
AVIC cable upgrade
0helpful
1answer

White screen

Sound like ribbon cable. Look at similar questions for solutions.
1helpful
1answer

Avic-n2 Screen Movement

The new ribbon cables had also found to be defected and failed some within 3 months, the best ribbon cables are sold by that guy on ebay. His ribbon cables meet military spec. I have no affiliate with him but good service will get you good reputation.
1helpful
1answer

Pioneer AVIC N2 XM NavTraffic problem

Did you try to contact Pioneer and express the problem? May be you should check all of your XM tuner bus cable, XM antenna and power wires connection see if they became loose when you removed it last time.
0helpful
1answer

Pioneer AVIC N2 pb

Contact Pioneer Tech Support. It might be your ribbon cable. There is a free repair (shipping cost only), due to a defective ribbon cable for the display.
2helpful
7answers
Not finding what you are looking for?

4,231 views

Ask a Question

Usually answered in minutes!

Top Pioneer Car Audio & Video Experts

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

xxxxxx xxx

Level 3 Expert

5117 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a Pioneer Car Audio and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...